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Extended Stay America Select Suites Sterling
- Hotels
- Sterling, CO
About this business
Location details
2500 East Chestnut Street, Sterling, CO, 80751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The room was clean, staff was friendly. It would be nice to have coffee makers in room with coffee packets or offer coffee in the lobby. We were only staying one night and didn't realize it didn't offer it. That would have changed my mind to stay here.
Business response:
Dear Guest, Thank you for sharing your experience. We’re delighted to hear you found your accommodations well maintained and our team welcoming throughout your visit. Your suggestion regarding in-room beverage options and additional availability in common areas is appreciated, as it offers helpful insight into guest preferences. Our goal is to provide a convenient and comfortable stay, and feedback like yours helps guide future enhancements. We value your perspective and hope you will consider staying with us again for a vis... read more
This was literally opposite NASA Space Station - perfect for hotel stay when visiting. No food available onsite (although breakfast is grab and go coffee and muffin). But there are take out options surrounding the hotel. Parking if you have your own transport - uber needed if using public.
Business response:
Dear Guest, Thank you for sharing your thoughtful feedback. We are pleased to hear that you found our location convenient. We appreciate your comments regarding our breakfast offering and onsite dining options. While we currently provide a grab-and-go breakfast, we understand the importance of more variety and will consider your suggestions as we look to improve our services. We are also glad that nearby dining and parking facilities added to your convenience. Your feedback is valuable in helping us enhance the overall guest... read more
Yes
Business response:
Dear Guest, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We are dedicated to providing a relaxed and comfortable atmosphere for all our guests. We look forward to another opportunity to welcome you back to Extended Stay America soon. Sincerely, Hotel Management
I didn't have breakfast
Breakfast amenities- Needs cold cereal for guests.
It's ok. Stayed here twice while my house was being worked on. It's just ok. It's clean, basic, no frills. There's no breakfast except some granola bars and coffee.
Business response:
Dear Guest, Thank you for being our guest and taking the time to share your review with us. While we’re glad your stay was acceptable, we regret that your overall experience felt only average. Our hotel offers a complimentary grab-and-go option for a quick, convenient start to the day, which differs from a traditional hot or full breakfast. We understand this may not meet every guest’s expectations, and we apologize if this was not clearly communicated at the time of booking or check-in. Your feedback is valued and has been ... read more
No , solo había café. No me gustó
Business response:
Dear Guest, While we’re glad your overall stay was a positive one, we regret that the breakfast offering did not meet your expectations. We understand your disappointment and recognize that our selection may not suit every guest’s preferences. Your feedback is valued and has been shared with our team as we continue reviewing how this amenity is presented and delivered. We appreciate you taking the time to share your experience and hope to welcome you back again in the future. Sincerely, Hotel Management
NA
Business response:
Dear Guest, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing. Sincerely, Hotel Management
I stayed at this hotel for business purposes. The price was decent and parking was free so that was my main attraction to this hotel. It is a bit of an antiquated property but gives you the basics for a short stay in the area. However, my room was not very clean (floors not totally swept or wiped down as I could see debris and light dust in areas under counters so definitely not a very detailed cleaning of the room) and there was a bug infestation. I would warn others to inspect their room for cleanliness if you choose to st... read more
Business response:
Dear Guest, Thank you for sharing your detailed feedback. We appreciate you highlighting the value and convenience you experienced during your visit. However, we sincerely regret that the overall condition of your accommodations did not meet expectations, as we understand how important a well-maintained and comfortable environment is, especially during business travel. Please be assured our hotel maintains high levels of vigilance when it comes to pest control, and we perform regular inspections. Your comments will be shared... read more
Frequently asked questions about Extended Stay America Select Suites Sterling
How is Extended Stay America Select Suites Sterling rated?
Extended Stay America Select Suites Sterling has a 3.3 star rating with 1,298,980 reviews.
When is Extended Stay America Select Suites Sterling open?
Extended Stay America Select Suites Sterling is open now. It will close at 6:00 p.m.