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Extended Stay America Select Suites Sterling
- Hotels
- Sterling, CO
About this business
Location details
2500 East Chestnut Street, Sterling, CO, 80751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Muy buen servicio y amabilidad y tranquilidad
Staff just over did it. One either was nice and then the next was just talking about customers including myself.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We understand your experience with our staff. Guest satisfaction and professionalism are top priorities, and all our staff maintain courteous and respectful behavior at all times. We appreciate your input, as it helps us improve our service and create a more welcoming environment for all guests. We hope to have the opportunity to welcome you back in the future for a more positive and comfortable stay. Sincerely, Hotel Management
Fácil
Business response:
Dear Guest, Thank you for taking a moment to share your feedback. We’re glad you had a pleasant time with us and appreciate you choosing Extended Stay America. It was a pleasure to host your stay, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
The rooms are nice and clean, the mattresses sleep very well and the staff is very friendly and accommodating.
Business response:
Dear Guest, We are glad you chose to stay with us at Extended Stay America. It is a pleasure to know you enjoyed our clean rooms and the friendly, accommodating service from our team. We are delighted that you loved our comfortable beds and got a great night's sleep. It's always rewarding to know our efforts contribute to a relaxing and pleasant stay. Your encouragement motivates us to continue delivering a great experience for all our guests. We truly appreciate your support and look forward to welcoming you back again soon... read more
My biggest issue was that my room faced the highway, and I don't know if the hotel just has the lowest grade windows or what, but there 24 hour a day road noise including semi trucks, motorcycles, and people revving their engines just yards away that made it near impossible to get any decent sleep. I've never stayed in a hotel where I could hear so much road noise. Everything else about it was great, but I was really only there at night for a place to sleep, so it just didn't meet that need. Maybe the rooms on the backside o... read more
Business response:
Dear Guest, Thank you for being so specific in your evaluation of our hotel. We are very sorry your stay was disrupted by noise due to external factors. We understand that this can interrupt your comfort and rest. We sincerely apologize for this disruption and the frustration this undoubtedly caused during your stay. Guest feedback gives us valuable insight to improve our accommodations and guest experience; therefore, we appreciate your comments. On a brighter note, we are glad that the other aspects of your stay were satis... read more
They are helpful and everything is just as it says.
Business response:
Dear Guest, We are delighted to hear that you found our team helpful and that your experience met your expectations. Providing dedicated service and a comfortable stay is very important to us at Extended Stay America, and it’s great to know we delivered on that promise. We truly appreciate your support and look forward to welcoming you back again soon! Sincerely, Hotel Management
Excelente lo recomiendo. Al 100
Nothing there. Breakfast was not as promised - just prepackaged muffins and coffee. Hot water and packets of oatmeal, but no bowls to put them in.
Business response:
Dear Guest, We are sorry to learn that your experience did not align with what you were expecting, particularly regarding the morning offerings and overall presentation. We understand how important it is for amenities to feel thoughtful and complete, and it’s disappointing to know this was not your impression. Your comments have been noted and will be reviewed, as they provide valuable insight into how we can better meet guest expectations. We appreciate you bringing this to our attention and hope to have the opportunity to ... read more
Clean room, well kept, great housekeeping and maintenance staff
Frequently asked questions about Extended Stay America Select Suites Sterling
How is Extended Stay America Select Suites Sterling rated?
Extended Stay America Select Suites Sterling has a 3.3 star rating with 1,298,988 reviews.
When is Extended Stay America Select Suites Sterling open?
Extended Stay America Select Suites Sterling is open now. It will close at 6:00 p.m.