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Extended Stay America Select Suites Sterling
- Hotels
- Sterling, CO
About this business
Location details
2500 East Chestnut Street, Sterling, CO, 80751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
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Just Fair..breakfast was grab and go and only 1 elevator.
Business response:
Dear Guest, We are sorry to hear that the grab-and-go breakfast format did not provide the experience you were hoping for, as we understand how important a relaxed and satisfying start to the day can be. We also recognize that elevator availability can impact overall convenience, and your comments help us better understand where improvements are needed. We truly value your perspective and hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future. Sincerely, Hotel Management
Overnight stay was decent. The refrigerator did not work.
Business response:
Dear Guest, We are glad to hear your overnight stay was decent! We do apologize for the inconvenience with the refrigerator and understand how that could have affected your visit. At Extended Stay America, we strive to ensure all amenities function properly to make every stay comfortable. Your feedback helps us address these issues, and we hope to welcome you back for an even smoother and more enjoyable experience in the future. Sincerely, Hotel Management
Great
Room was not room that I paid for. There are people that are living there and have pets, and lights “emergency lights” at the elevator were last expected 2018.
Business response:
Dear Guest, Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. We sincerely apologize that your stay did not meet expectations, particularly regarding the accommodations and concerns you observed during your visit. We understand how important it is for everything to align with what was reserved and for the environment to feel comfortable and well-maintained. Your comments have been shared with our team to ensure these matters are addressed. We value your input and hop... read more
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The floor and elevator smells very bad. Seems not cleaned.
Business response:
Dear Guest, We appreciate your comments regarding your stay and sincerely apologize for any discomfort caused by the condition of the common areas. Providing a clean and welcoming environment is very important to us, and your observations will be shared with the appropriate teams for improvement. We hope to have the opportunity to welcome you back in the future for a more comfortable and refreshed experience that fully meets your expectations. Sincerely, Hotel Management
Upon arrival, we noticed some questionable individuals around the area. There weren’t any soaps or lotions in the bathroom and hair in the shower. Other than that it was a pretty decent stay.
I couldn’t hook up to internet
Business response:
Dear Guest, We are glad to hear you enjoyed your stay! We are sorry for the trouble you experienced connecting to the internet and understand how important reliable service is. At Extended Stay America, we aim to provide guests with convenient and seamless access to amenities, and your feedback helps us improve. We appreciate you sharing your experience and hope to welcome you back for an even smoother visit next time! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites Sterling
How is Extended Stay America Select Suites Sterling rated?
Extended Stay America Select Suites Sterling has a 3.3 star rating with 1,298,959 reviews.
When is Extended Stay America Select Suites Sterling open?
Extended Stay America Select Suites Sterling is open now. It will close at 6:00 p.m.