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Extended Stay America Select Suites Sterling
- Hotels
- Sterling, CO
About this business
Location details
2500 East Chestnut Street, Sterling, CO, 80751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good location
Business response:
Dear Guest, Thank you for the kind review. We are pleased that everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America, and we look forward to your next stay. Sincerely, Hotel Management
Room was good, location and property was questionable. It’s a cheap place so lower expectations anyway
Business response:
Dear Guest, We appreciate you sharing your experience and are glad the room itself met your needs. At the same time, we’re sorry that the overall setting and aspects of the property did not leave a more positive impression. This is not the standard we aim to deliver, and your feedback has been shared with our leadership team so these areas can be reviewed with a focus on consistency and overall guest experience. We hope to have the opportunity to provide a more well-rounded and reassuring stay in the future. Sincerely, Hotel... read more
Check in was good. The room was good except no kitchen ware. The free breakfast was just a few items. A muffins & coffee.
Business response:
Dear Guest, It’s great to hear your arrival experience went smoothly and that you were pleased with your accommodations overall. We’re glad those aspects made a positive impression during your stay at Extended Stay America. We do regret that some in-room essentials and the morning offerings did not fully meet your expectations. Your feedback is appreciated and helps us better understand how we can enhance the guest experience. We hope to welcome you back again soon. Sincerely, Hotel Management
The
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We appreciate you choosing to stay with us and hope there were aspects of your visit that met your expectations. We understand that your experience may not have been as seamless as intended, and value your input as it helps us better understand our guests’ perspectives. Your comments have been noted and shared with the team. We hope to have the opportunity to welcome you again in the future. Sincerely, Hotel Management
Everybody is super friendly. When went into the room everything was super clean. We love it here and would honestly recommend it to anyone needing a simi long term stay somewhere
Business response:
Dear Guest, We are thrilled to hear you enjoyed your visit and felt so welcomed by our team at Extended Stay America. It is wonderful to know the room met your expectations and that you would recommend us to others. Your feedback truly brightens our day and inspires us to keep providing a comfortable and enjoyable experience. We can’t wait to host you again for another great stay. Sincerely, Hotel Management
Perfect 👍
The location needs to put some money into upgrading the property. So many things from previous stays that caused damage that need to be fixed. Start with paint!
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We appreciate you staying with us and value your perspective. We sincerely apologize that the overall condition did not meet your expectations, as we understand how important a well-maintained and refreshed environment is to a comfortable visit. Your comments have been noted and will be reviewed with our team as we continue working to improve our accommodations. We truly appreciate your input and hope to have the opportunity to welcome you back for a more upda... read more
The room was not cleared right there was trash left behind in the drawers and refrigerator the room smells like something was burning the elevator sounds like if it wanted to break this was the worst stay ever
Business response:
Dear Guest, We sincerely apologize for the issues you experienced with room cleanliness, lingering odors, and the condition of the elevator during your stay. This is certainly not the standard we aim to provide, and your comments have been shared with our housekeeping and maintenance teams to ensure improvements. Guest comfort and safety are our top priorities, and we truly value your input as it helps us enhance our services. We hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay. Sinc... read more
The "free breakfast" is a joke and there is no pool!!!
Business response:
Dear Guest, We appreciate you sharing your feedback and are sorry that aspects of your stay did not meet expectations. We understand your disappointment with the breakfast offering. Our complimentary grab-and-go selection is intended to provide a quick start to the day, though we recognize some guests may prefer additional variety. We also regret any confusion regarding the pool, and your comments have been shared with our team to help ensure clearer communication of our amenities. We hope to have the opportunity to provide ... read more
Frequently asked questions about Extended Stay America Select Suites Sterling
How is Extended Stay America Select Suites Sterling rated?
Extended Stay America Select Suites Sterling has a 3.3 star rating with 1,298,988 reviews.
When is Extended Stay America Select Suites Sterling open?
Extended Stay America Select Suites Sterling is open now. It will close at 6:00 p.m.