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Extended Stay America Select Suites Sterling
- Hotels
- Sterling, CO
About this business
Location details
2500 East Chestnut Street, Sterling, CO, 80751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything was not bad they need some improvement
Business response:
Dear Guest, We regret that your recent visit fell short of your expectations in some regards. We are committed to upholding elevated standards not only in our service but also in the overall feel of our hotel. As we look ahead, your feedback will be thoughtfully discussed with the appropriate individuals. It was a pleasure hosting you, and we hope to have another opportunity during your next visit to the city. Sincerely, Hotel Management
Friendly staff
Yes
Trevlig personal, rent och fräscht
Yes
Business response:
Dear Guest, Thank you for taking the time to share your feedback with us. We appreciate your response and are glad you chose to stay with us. Our team is committed to providing a comfortable and pleasant experience for all our guests, and your input helps us continue to improve our services. Whether your stay was brief or extended, we value your support and trust in our property. We look forward to serving you again at Extended Stay America and ensuring an even better experience during your next visit. Sincerely, Hotel Manag... read more
The staff were friendly and knowledgeable. The parking lot and property in general was clean. Only saw some daily use wear and tear that would be expected. The rooms had good sized kitchens with lots of storage. The room I was in had a updated and very nice bathroom. The area and other guests were calm and quiet, and it's in a nice spot close to shops and restaurants.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for sharing your wonderful comments with fellow travelers. We’re delighted to hear that our team made a positive impression and that you found the property clean and well-maintained overall. It’s also great to know that the room features added to your comfort, and that the surroundings felt calm and conveniently located. Comments like yours are always encouraging, and we will pass them along to our team members. We look forward to welcoming you back again soon. Sin... read more
A good place to stay. The room was spacious, very clean and also had a refrigerator. The staff were very helpful with anything I needed. Would stay here again.
Business response:
Dear Guest, Thank you for your generous feedback regarding your stay at Extended Stay America. We sincerely appreciate your commendations on our dedicated guest services and well-maintained rooms. Your support and recommendation are highly valued. We would be honored to host you again and remain committed to being your preferred choice for accommodations whenever you are in the area. Sincerely, Hotel Management
Great for a quick stay.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We are pleased to know that you enjoyed your stay at our hotel . Our team strives to provide convenience, comfort, and a smooth experience for all our guests, even during short visits. Your kind words motivate us to continue maintaining our standards and improving wherever possible. We truly appreciate your support and look forward to serving you again whenever your travels bring you back. Sincerely, Hotel Management
We traveled by car for 4 hours and arrived an hour early. Our name was placed on a list was told maybe in 15 minutes we could go to our room. it never happened at 3 pm we got our room. Our fault bad timing. we could not use the rest room in the lobby because we didn't have our pass key. Desk clerk looked like she slept in her uniform. There was no complementary coffee or water available. No vending machines for beverages or munchies. The breakfast offered was a joke. the coffee station where the creamers were had caked on ol... read more
Business response:
Dear Guest, Thank you for sharing your detailed feedback. We regret missing the opportunity to provide you with the seamless experience you deserved and apologize for the inconveniences encountered during your stay. We are very sorry that your room was not ready upon arrival, which affected your comfort after the journey. We also regret that the breakfast experience did not meet your expectations. Additionally, we are disappointed to learn of the disruption caused by the temporary elevator outage, as we understand the diffic... read more
Frequently asked questions about Extended Stay America Select Suites Sterling
How is Extended Stay America Select Suites Sterling rated?
Extended Stay America Select Suites Sterling has a 3.3 star rating with 1,299,153 reviews.
When is Extended Stay America Select Suites Sterling open?
Extended Stay America Select Suites Sterling is open now. It will close at 6:00 p.m.