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Extended Stay America Select Suites Sterling
- Hotels
- Sterling, CO
About this business
Location details
2500 East Chestnut Street, Sterling, CO, 80751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Convenient
The staff was so friendly and the room was clean and comfortable.
We were there for just one night before flying out. We checked in at about 9pm so it wasn’t busy. The room was clean, but definitely dated, needs a refresh stat. The beds were not as comfortable. The “breakfast” is an overstatement of black coffee, tea, and granola bars. That’s all there it is. I wasn’t expecting much, but worse complimentary breakfast in the history of ever. Might as well not offer anything. Not sure if I’ll stay here again.
Business response:
Dear Guest, We appreciate you sharing your experience from your recent stay. We’re glad to hear that the room was clean and that your check-in was smooth. However, we regret that the overall comfort and condition did not meet expectations. We also understand your disappointment with our grab-and-go breakfast offering, as it may not have aligned with what you anticipated. Insights like yours help us identify areas for improvement, and we will address them with the appropriate teams. We hope to have the opportunity to provide ... read more
Staff was super friendly, but the lobby definitely smelled like weed as well as the halls. The hall also smelled like animal urine. I understand this hotel is an extended stay location and the smell may have been coming from a room where some one may live with their animals. The room its self was ok, besides the questionable blood stain on the pillow... Floors were sticky but I think that was due to having too much soap in mop water as the room was clean. You get what you pay for here. The light in the bathroom flickered ALO... read more
Business response:
Dear Guest, We appreciate you taking the time to share your experience and are glad to hear our team made a positive impression. However, we regret that the overall environment and certain aspects of the room affected your comfort. Concerns related to cleanliness and upkeep, as well as maintenance issues, should have been addressed to ensure a more consistent stay. Your feedback has been shared with the appropriate teams to review the upkeep of our property and overall standards more closely. Thank you for bringing this to o... read more
The room was clean and exactly what was quoted. The location is perfect for downtown and uptown. The light rail is only two blocks away which makes for an easy time traveling without a car rental.
Business response:
Dear Guest, We truly appreciate you sharing your experience. We are delighted to know that the clean room and accurate expectations made your stay comfortable. It is also wonderful that the convenient location added to a smooth, stress-free travel experience. We truly value your kind feedback and look forward to welcoming you back to Extended Stay America for another enjoyable stay. Sincerely, Hotel Management
The room was clean. It had a nice little stove that was touchscreen, but we did not use it as a full-size fridge, which is nice. You could definitely stay here for a couple weeks and be fine.
The room was spacious, clean, and well-appointed. It's a great value for the money.
Business response:
Dear Guest, We are so glad you enjoyed the roomy accommodations and found great value during your stay. Thank you for sharing your kind feedback with us. It is wonderful to know your experience met your expectations. At Extended Stay America, we truly appreciate your comments and look forward to welcoming you back again for another comfortable and enjoyable visit soon. Sincerely, Hotel Management
Excellent trained staff, Helpful, accommodating and attentive to the needs of their guest! Love staying here when in need of a room . Professional and courteous. At all times!
Frequently asked questions about Extended Stay America Select Suites Sterling
How is Extended Stay America Select Suites Sterling rated?
Extended Stay America Select Suites Sterling has a 3.3 star rating with 1,299,190 reviews.
When is Extended Stay America Select Suites Sterling open?
Extended Stay America Select Suites Sterling is open now. It will close at 6:00 p.m.