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Extended Stay America Select Suites Sterling
- Hotels
- Sterling, CO
About this business
Location details
2500 East Chestnut Street, Sterling, CO, 80751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very nice staff
Business response:
Dear Guest, We want to extend our gratitude for taking the time to review your stay at Extended Stay America. It’s a pleasure to know that our team's efforts helped create a pleasant and welcoming atmosphere during your visit. Providing attentive and friendly service is something we truly value, and your comments are a great encouragement to our staff. We appreciate the outstanding review and thank you for recommending us to future guests. Please stay with us again soon! Sincerely, Hotel Management
Kind staff, clean rooms, nice grab and go breakfast, spacious. Safe.
The staff could not have been more accommodating even with a late check in. Good coffee too.
Business response:
Dear Guest, It is a pleasure to know your stay at Extended Stay America was such a positive experience. We are delighted that our team was able to accommodate you smoothly, even with a late arrival. We are also glad you enjoyed the coffee as a nice added touch. Your kind feedback is truly appreciated, and we look forward to welcoming you again for another comfortable stay. Sincerely, Hotel Management
Super clean great rate close to airport
Business response:
Dear Guest, Thank you for sharing your feedback. We are thrilled to hear that you found our hotel clean, appreciated our rates, and enjoyed the convenient location. It is always wonderful to know that our efforts to provide a comfortable, affordable, and convenient stay are recognized and valued by our guests. Your kind words motivate our team to continue delivering the best possible service and experience. We look forward to welcoming you back for another enjoyable and seamless stay at Extended Stay America. Sincerely, Hote... read more
The room needs to be updated cabinets were chipped and cracked the door didn't close or locked correctly old carpet didn't feel very safe because of the door
It was good
Business response:
Dear Guest, Thank you for taking the time to provide feedback on your recent stay. We are glad to hear that your visit was generally satisfactory, though we recognize there may have been aspects that could have been better. Your comments are valuable and will be shared with our team as we continue to enhance the overall guest experience. We appreciate your input and hope to have the opportunity to welcome you back, ensuring an even more comfortable and enjoyable stay in the future. Sincerely, Hotel Management
Have stayed at this property in the past. Stayed in the newer building I'm assuming. Much nicer this time around . Very clean and quiet . Staff was very pleasant .
After the A/C vents were serviced, I started seeing roaches in the room. The serviceman carried a mop from room to room and it probably brought roaches into my room. Or it could have been from using the laundry facilities. Some staff like the assistant manager is very angry all the time. The manger seems friendly but he abuses his authority by trying to enter guests’ rooms and then denies.
Business response:
Dear Guest, We sincerely apologize for the concerns you experienced during your stay. The issues you mentioned regarding pests, service procedures, and staff interactions are not reflective of the standards we strive to maintain. We take such matters seriously, and your comments have been shared with our management team for review. Ensuring a clean, safe, and respectful environment for our guests is our top priority. We truly value your feedback and hope to have the opportunity to improve your experience and welcome you back... read more
Frequently asked questions about Extended Stay America Select Suites Sterling
How is Extended Stay America Select Suites Sterling rated?
Extended Stay America Select Suites Sterling has a 3.3 star rating with 1,299,132 reviews.
When is Extended Stay America Select Suites Sterling open?
Extended Stay America Select Suites Sterling is closed now. It will open at 9:00 a.m.