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Extended Stay America Select Suites Sterling
- Hotels
- Sterling, CO
About this business
Location details
2500 East Chestnut Street, Sterling, CO, 80751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
thank you
No edible breakfast. Too much pine sol used to clean room, leaving it hard to breathe and a sticky floor. Needed a rinse to get thr dirty sticky gunk up. Terrible beds. Inexpensive and generally quiet
Business response:
Dear Guest, We sincerely apologize for any disappointment regarding the breakfast and room conditions during your stay. Our complimentary grab-and-go breakfast is designed to provide a quick, convenient start to the day. We will share your feedback with our housekeeping team to enhance our cleanliness practices and ensure a more comfortable environment for all guests. On a positive note, we are pleased to know that the overall value and serene atmosphere contributed positively to your comfort. Your feedback is highly valued,... read more
Great service
Business response:
Thank you for taking the time to share your experience! We are delighted that you had such a pleasant stay with us. Your appreciation means a lot to our team, and we’re glad we could make your visit enjoyable. We look forward to seeing you again on your next trip!
Me agrado pq tiene lavandería y está cerca de diferentes tiendas de comida
Business response:
Dear Guest, Thank you for your kind feedback. We are delighted to know that you appreciated our convenient laundry facility and our location close to a variety of food shops. It is always our aim to provide comfort and ease to our guests, and your words encourage us to continue delivering the best experience. Your satisfaction is truly important to us, and we are glad we could meet your expectations during your stay. We look forward to hosting you again at Extended Stay America soon and ensuring another pleasant visit. Since... read more
Crystal at the front desk is the best. Friendly smile and amazing service!
Great Experience 👍
Business response:
Dear Guest, Thank you for your feedback. We’re pleased to know your experience was satisfactory and that everything met your expectations. Providing a comfortable and seamless stay is always our goal. We appreciate you taking the time to share your thoughts and look forward to welcoming you again for another pleasant visit in the future at Extended Stay America. Sincerely, Hotel Management
The hotel is great. Very clean, and nice fixtures. The staff is fantastic. I left my laptop in my room when i checked out. Leslie, the general manager, was so kind to go look for it, secured it, and arranged to have it shipped to me. What incredible customer service. I'll definitely stay there again any time in in the area.
Business response:
Dear Guest, We’re thrilled to hear about the outstanding support you received. What a wonderful experience! It’s especially great to know our team, including Leslie, went above and beyond to assist you. At Extended Stay America, we take pride in creating a welcoming and dependable environment for our guests. Your kind words mean so much to us, and we truly look forward to welcoming you back whenever your travels bring you to the area again. Sincerely, Hotel Management
Laundry is expensive, $4 wash, $4 dry, old machines.
Business response:
Dear Guest, Thank you for sharing your feedback. We understand that the cost and condition of the laundry facilities did not meet your expectations, and we appreciate you bringing this to our attention. Your comments are valuable and will be taken into consideration as we continue to evaluate ways to enhance guest convenience and overall experience. We hope to have the opportunity to welcome you again and provide a stay that better meets your expectations. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites Sterling
How is Extended Stay America Select Suites Sterling rated?
Extended Stay America Select Suites Sterling has a 3.3 star rating with 1,299,298 reviews.
When is Extended Stay America Select Suites Sterling open?
Extended Stay America Select Suites Sterling is open now. It will close at 6:00 p.m.