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Extended Stay America Select Suites Sterling
- Hotels
- Sterling, CO
About this business
Location details
2500 East Chestnut Street, Sterling, CO, 80751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Everything was Perfect. LaLa is an employee there, this employee was wonderful, made us feel at home. Thank you so much.
Business response:
Dear Guest, Thank you for taking the time to share your experience with us. We’re delighted to hear that everything was perfect and that LaLa made such a wonderful impression by making you feel at home. It’s always rewarding to know that our team creates a welcoming, memorable stay, and we’ll be sure to share your kind words with them for their superb work. It was a pleasure having you as our guest, and we look forward to welcoming you again soon at Extended Stay America. Sincerely, Hotel Management
Great
It was nice and clean. When you wanted new towels you had to bring your used ones to the front desk because they only serviced the rooms once a week. It wasn’t a problem though as the staff was very nice.
Business response:
Dear Guest, Thank you for your kind feedback and for sharing your experience with us. We are delighted to hear that you found your room clean and comfortable during your stay. We appreciate your understanding regarding our housekeeping policy and are glad that our team’s friendliness and helpfulness made the process convenient for you. Your positive comments mean a lot to us and encourage our staff to continue providing excellent service. We truly value your support and are pleased that your overall stay was enjoyable, and w... read more
Room , Front Desk Staff Excellent
incredible for the price. don't hesitate.
Business response:
Dear Guest, Thank you for selecting Extended Stay America for your recent stay. It is our commitment to provide our guests with a comfortable and exceptional experience, and we are delighted to learn that we have surpassed your expectations and that you found our services to be of great value. We look forward to welcoming you again whenever your travels bring you back to the area. Sincerely, Hotel Management
M
Nice clean a little noisy at night but a nice clean hotel
Big place with a lot of room was clean
We were there for 3 nights. We found trash under the bed when we arrived, the side of the fridge was covered in whatever the previous person had poured down it, and there was still trash under the sink. The shower was a choice. The shower curtain didn’t even cover anything but the middle of the tub because of the worst shower curtain rod I’d ever seen, so the bathroom was drenched whenever we showered. Breakfast wasn’t much. Staff was hard to find. Wouldn’t stay again, will definitely go elsewhere next year.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We sincerely apologize for the condition of your room upon arrival and for the issues you encountered during your stay. This certainly does not meet the quality we strive to provide, and we understand how frustrating and disappointing this must have been over multiple nights. We also regret any inconvenience caused by the bathroom setup and the difficulty in reaching assistance when needed. Your feedback has been shared with our team to address these concern... read more
Frequently asked questions about Extended Stay America Select Suites Sterling
How is Extended Stay America Select Suites Sterling rated?
Extended Stay America Select Suites Sterling has a 3.3 star rating with 1,299,231 reviews.
When is Extended Stay America Select Suites Sterling open?
Extended Stay America Select Suites Sterling is open now. It will close at 6:00 p.m.