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Extended Stay America Select Suites Sterling
- Hotels
- Sterling, CO
About this business
Location details
2500 East Chestnut Street, Sterling, CO, 80751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not enough breakfast options
Business response:
Dear Guest, We understand how important a satisfying variety of breakfast options can be, and we regret that our selection did not meet your expectations. While we do offer a convenient grab-and-go breakfast, your input helps us recognize where we can improve. We would appreciate the opportunity to welcome you back and provide a more well-rounded stay next time. Sincerely, Hotel Management
So very nice
Need Help place was clean
Room smell
Business response:
Dear Guest, We apologize for the concerns you experienced in your room. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. Thank you for staying with us, and we look forward to another opportunity to provide you with the flawless stay you deserve. Sincerely, Hotel Management
Staff was good. I didn't get the room I booked and the entire property smelled like marijuana but it was comfortable enough for one night. I'm glad I wasn't staying longer.
Business response:
Dear Guest, Good staff support always makes a difference, and we are glad that stood out during your visit. That said, we are sorry for the mix-up with your reservation and the overall environment you encountered. We aim to provide a consistent and pleasant experience, and we appreciate you bringing this to our attention. Your feedback helps us improve, and we hope to offer you a much better stay next time. Sincerely, Hotel Management
Overall good experience. It’s worth it for the price. Good location to stay between Boston and Providence which was our goal. My only suggestion would be to Not advertise free breakfast, more like free Coffee and Quaker Oats only.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for your thoughtful review. We’re glad to hear you had a positive experience with us and found the location convenient for your travel plans. It’s also great to know that the value of your stay met your expectations, and we appreciate your feedback regarding our breakfast. We offer a complimentary grab-and-go breakfast, which is intended for a quick, convenient start to the day rather than a traditional hot or full breakfast. We understand this may not meet every g... read more
Great price and location . But pretty weak on amenities such as no take away breakfast and only treadmill and 1 elliptical in the "fitness center " .
Business response:
Dear Guest, Thank you for sharing your feedback with us. We are pleased to hear that you found value in our pricing and enjoyed our convenient location. However, we sincerely apologize that our amenities, including breakfast options and fitness center equipment, did not meet your expectations. Your comments are important to us and have been shared with our team as we look for ways to improve our offerings. We strive to provide a comfortable and well-rounded experience for all our guests. We hope to have the opportunity to be... read more
Clean room, staff was excellent especially the short bob haircut blonde at front desk. She is wonderful. Her smile and kindness was impeccable
Clean room pet friendly
Business response:
Dear Guest, We’re delighted to know you enjoyed a tidy and welcoming environment during your visit. It’s especially great to hear that traveling with your furry companion was a smooth and comfortable experience. Providing a pleasant space for both guests and their pets is something we truly value. Thank you for sharing your kind feedback. It means a lot to our team. We look forward to welcoming you back again soon for another enjoyable and relaxing stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites Sterling
How is Extended Stay America Select Suites Sterling rated?
Extended Stay America Select Suites Sterling has a 3.3 star rating with 1,298,959 reviews.
When is Extended Stay America Select Suites Sterling open?
Extended Stay America Select Suites Sterling is open now. It will close at 6:00 p.m.