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Extended Stay America Select Suites Sterling
- Hotels
- Sterling, CO
About this business
Location details
2500 East Chestnut Street, Sterling, CO, 80751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great location.
There was no shampoo to wash with and there were only 2 pillows which they usually have 4 this place is getting cheap but not cheap to charge
Business response:
Dear Guest, We regret that your stay did not meet expectations. As an extended property, we keep a limited supply of toiletries available at the front desk, and additional items can be requested during your stay. Your comments regarding the pillows have also been noted and will be shared with our team to ensure better consistency. We appreciate your feedback and would welcome the opportunity to provide you with a more comfortable experience in the future. Sincerely, Hotel Management
was ok but not as good as expected. Place clean enough until you looked at the soles of your shoes....
Business response:
Dear Guest, On behalf of our team, we appreciate you staying with Extended Stay America and providing a review. Our team is committed to providing clean, comfortable, and well-maintained suites for our guests; therefore, we sincerely apologize that this was not your experience. Please know we will share your feedback with our entire team to ensure this is not repeated. Thank you for your valuable comments, and we would welcome the opportunity to have you back soon. Sincerely, Hotel Management
They are always great
Grear
Gym could be better
The room seemed clean. Then we saw cockroaches. We moved to a different room still cockroaches. You have to ask for everything dishes, pans etc. Will not be staying there again.
Business response:
Dear Guest, We sincerely apologize for the distressing experience you encountered during your stay, particularly regarding cleanliness and the presence of pests. This is certainly not acceptable and does not reflect our standards. We regret the inconvenience caused by having to change rooms and the lack of readily available kitchen items. Your concerns have been taken very seriously and will be addressed with our housekeeping and maintenance teams. We truly value your feedback and hope you will reconsider giving us another o... read more
The prooerty was in great condition. Just remember to bring your own toiletries. There were no body wash and the soap wasn't very good. Also the breakfast they say they have, was a joke. I don't call some coffee that wasnt ready, and a multi gran bar breakfast. Other than that, the rooms were very clean
Frequently asked questions about Extended Stay America Select Suites Sterling
How is Extended Stay America Select Suites Sterling rated?
Extended Stay America Select Suites Sterling has a 3.3 star rating with 1,298,959 reviews.
When is Extended Stay America Select Suites Sterling open?
Extended Stay America Select Suites Sterling is open now. It will close at 6:00 p.m.