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Extended Stay America Select Suites Sterling
- Hotels
- Sterling, CO
About this business
Location details
2500 East Chestnut Street, Sterling, CO, 80751, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ii love everything about this hotel
It's cool
Tucked back behind a Walmart and other stores, navigation takes you behind a building and the little alley is a dumping ground. Bed is ok, breakfast is disappointing. Only coffee available to drink. No juice or other options.
Business response:
Dear Guest, We sincerely apologize for the inconvenience you experienced while locating the property and for the condition of the surrounding access area. Your comments regarding cleanliness and navigation have been noted for improvement. We also regret that our breakfast offerings did not meet your expectations, particularly the limited beverage options. Please be assured that your concerns have been shared with the concerned team for necessary enhancements. We strive to provide a comfortable and pleasant stay for all our g... read more
Overall it was ok. Happy hour was not good. Pretzels and cheese dont exactly count on their own. The amount of air freshener pumped into the common areas was so nauseating and triggered my husband’s migraines. Most ES’s we stay at are in better condition and more quality.
Business response:
Dear Guest, Thank you for taking the time to share your thoughts. We’re glad to hear your stay was satisfactory overall, but we sincerely apologize that certain aspects impacted your comfort. Guest feedback regarding amenities and the environment is important, and we will carefully share your comments to help improve future experiences. We appreciate your observations, as they allow us to refine our services and maintain a welcoming atmosphere. We hope you might consider staying with us again, giving us the opportunity to pr... read more
No pool
Business response:
Dear Guest, Thank you for your feedback. We understand that having access to additional amenities can enhance a guest’s overall experience. While our property does not offer certain facilities, we strive to provide a comfortable and convenient stay in other ways. We regret any disappointment this may have caused and appreciate you sharing your thoughts. Your input is valuable as we continue to evaluate ways to improve the guest experience. We hope to have the opportunity to welcome you again in the future. Sincerely, Hotel M... read more
Need to be
Business response:
Dear Guest, We regret that your experience did not meet expectations and apologize for any inconvenience you may have faced during your stay. Our goal is to provide every guest with a comfortable and satisfying experience, and we appreciate you bringing this to our attention. We will work closely with our team to ensure better service and standards moving forward. We truly value your feedback and hope to have the opportunity to serve you again. Sincerely, Hotel Management
Clean rooms.
When I checked out of room, I looked under bed to ensure I did not leave anything behind to find someone else's dirty clothes under bed. Otherwise, property is dated, but relatively good condition.
Business response:
Dear Guest, We regret that this oversight impacted your stay, as cleanliness is something we take very seriously, and this does not reflect our usual standards. However, we appreciate your balanced note on the overall condition of the property. Your feedback will be shared with our team to ensure more thorough attention moving forward. We would value the opportunity to welcome you back for a more comfortable and seamless visit. Sincerely, Hotel Management
Clean room
Business response:
Dear Guest, Thank you for your recent stay at our hotel. We are glad you found your room well-maintained; however, we apologize if we did not meet all of your expectations. We appreciate your taking the time to share your rating with fellow travelers, and we hope to accommodate you again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites Sterling
How is Extended Stay America Select Suites Sterling rated?
Extended Stay America Select Suites Sterling has a 3.3 star rating with 1,298,959 reviews.
When is Extended Stay America Select Suites Sterling open?
Extended Stay America Select Suites Sterling is open now. It will close at 6:00 p.m.