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Extended Stay America Select Suites - Tallahassee - East
- Hotels
- Tallahassee, FL
About this business
Location details
3530 Apalachee Pkwy., Tallahassee, FL, 32311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are sorry you did not enjoy your stay with us. Thank you for taking time to rate our hotel. Thank you for taking time to rate our hotel. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
Business response:
We are sorry you did not thoroughly enjoy your stay with us and hope you'll give us an opportunity to impress you the next time your travels bring you to the area.
Must be desperate. I needed someplace to stay in between houses, and wanted a weekly rate and a full fridge. The rate was cheap and the fridge was big, everything else wasn’t good. You can only have two devices connected to WiFi (3 if you pay $12). The bed was uncomfortable, they only do housekeeping every 2 weeks, so there wasn’t any housekeeping service provided. The walls are extremely thin. It was loud, and there were cockroaches! When you’re on a weekly rate it’s non refundable, even if you checkout early. My advice, st... read more
Business response:
Thank you for sharing your review. I'm so sorry to hear that you were not aware of our ‘Simple’ philosophy --- that guests pay only for the amenities they want to use (like daily cleaning and linen changes). It sounds like this felt like an inconvenience to you instead of a customized positive experience and we're so sorry we disappointed you. We wish you all the best in your future travels.
This is not the property for you if you are use to living a certain way when away. When I checked in I was informed by the attendant of a number of things that took me for a surprise. 1. There would be no housekeeping until the 14th day of my stay. I was only staying 2 days so I missed that. 2. If I wanted my sheets changed on my bed I would need to strip my bed, bring the sheets to the front desk, obtain new sheets and go make my bed. 3. Read number 2 for the directions of towels. 4. If I needed an iron I would have to chec... read more
Business response:
I'm so sorry we've disappointed you and did not earn your recommendation. Thank you for letting us know how we've come across to you.
Disgusting beyond belief. Didn’t stay!!! RUN!! Disgusting. Rude staff. Drugs being sold in parking lot. Overwhelming smell of weed in hallways. Mold in AC system, white funk on floors, dirty walls, hair on bed sheets. Maid was also check in staff. No manager in site. No light bulbs in bathrooms. Check in lady tried to enter our room bc she forgot she checked us in. I could go on and on. We left ten minutes after we checked in. Would not give us a refund or help is at all.
We got a non-smoking room that smelled like cigarettes smoke and one of the bed sheets had a cigarette burn. I requested the sheets to be changed and it was not done. The room have a weird smell since we came in, the last day of our stay, I found an open bag of bread under the kitchen sink. Very disappointed!
Business response:
This is horrible and we are so sorry to hear about this. Thank you for letting us know so we can address this and in particular ensure that we always follow our rigorous cleaning processes.
The entire second floor smelt like weed they do not offer amenities we arrived there was no shampoo no conditioner no towels and when you asked the front desk it was nothing but ghetto attitude the manager clearly needs to retrain all employees at this location or fire one of the two!
Business response:
We are disturbed to hear that you did not get our best service from every single one on our staff and we are using your feedback to improve.
This property could use a fix up ! Our floors and bed were dirty when we showed up. The staff in the front was nice when they were there.
Business response:
We are so sorry to hear that you were disappointed with our hotel. We appreciate knowing how we came across and we hope you’ll stop by to see our updates soon.
Frequently asked questions about Extended Stay America Select Suites - Tallahassee - East
How is Extended Stay America Select Suites - Tallahassee - East rated?
Extended Stay America Select Suites - Tallahassee - East has a 3.3 star rating with 1,327 reviews.
When is Extended Stay America Select Suites - Tallahassee - East open?
Extended Stay America Select Suites - Tallahassee - East is open now. It will close tomorrow at 12:00 a.m.