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Extended Stay America Select Suites - Tallahassee - East
- Hotels
- Tallahassee, FL
About this business
Location details
3530 Apalachee Pkwy., Tallahassee, FL, 32311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Cucarachas en habitacion
Business response:
We are so sorry to see that you did not enjoy your time with us, and that there were possible pest sightings. We can assure you that we will forward your concerns to our pest control provider for immediate action and resolve. Thank you for allowing us to host you and we wish you all the best in your future travels.
Worst than ever
Business response:
Thank you for taking time to rate our hotel, Mae. We are disappointed in the 2-star rating and hope you’ll consider staying with us again to enjoy a better experience.
Poor location. It seemed to take forever to check in. The bed was comfortable, but I saw what appeared to be mouse droppings in the floor, there was no shampoo, the other furnishings were cheap. I had to plug in and connect the TV. Neither of the two remotes seemed to work. What a disappointment. Parking and property was dimly lit. Walls seemed paper thin.
Business response:
I'm sorry to hear about this experience and how frustrating it was for you, Kerry. Our goal is to create an at-home like experience for all our guests, and we can't tell you how disappointing it is to see that you had so many troubling encounters and inconveniences. Regarding the overall cleanliness, this is in no way a reflection of the rigorous cleaning schedule that we have in place, and sincerely apologize that we failed to exceed your expectations. This was never our intention and we hope your future lodging experiences... read more
Business response:
Thank you for taking the time to review your recent stay at our hotel, Ciera. We are so sorry that you did not enjoy you time with us - and wish that our accommodations had better met your needs during this stay. Thank you for letting us know how we are coming across.
There are groups of people drinking beer, seating on the ground and smoking BY THE ENTRANCE!!!! It is very uncomfortable to enter or exit the building.
Business response:
Thank you for your feedback. We are terribly sorry for any uneasiness that you felt during your time with us. We work hard to maintain a safe environment for all our guests and we will make sure that we address this with the team at the property for immediate action and resolve. We do hope that all your future travels are wonderful ones.
They gave us a room with a toilet full of diarrhea. Absolutely disgusting. The employees told me that I had to speak to the manager for a refund, but he was not there. I left my phone number and, no surprise, he never called.
Business response:
We are so sorry to hear that your experience was not the exceptional one that we intended for you because of the lack of cleanliness. Our standard is to do a thorough and detailed cleaning of the rooms after each guest leaves and make sure your room is clean and fresh upon your arrival. We are so disappointed to learn that this was not your experience but can assure that we will address this at the property level to make sure that we are improving the level of service we are providing to each of our guests.
Do not stay at this place. Scary people hanging out on the property. Tv didn’t work, blinds on window were broken and couldn’t be closed; room was filthy. Worst motel I have ever seen. After calling front desk about blinds not being able to close and tv not working. They said they would be right up. Waited 30 minutes and no one came. We gathered our things and returned keys and left. Will dispute charge with credit card company.
Business response:
We are so sorry for the many disruptions that you experienced during your short time with us, and for the negative impact that it had on you, Chris. We also know that your safety is top priority during your travels, and we are sorry for the uneasiness that you felt because of the other guests. This is in no way the type of stay that we had intended for you and are so disappointed in the impression that we left on you. We value the time that you took to provide us with this information and will use it to address the issues me... read more
Business response:
I am so sorry to hear that your experience was not the exceptional one we intended for you. Thank you for rating our hotel.
I'd rather had stayed in Chernobyl This place was disgusting. The floor was horrifically nasty, the bedding looked like crap. I wouldn't have slept in this place if they paid me. We were in Tallahassee to visit my Grandmother, and had to end up staying farther away. This place would've perfect if it wasn't so Disgusting...
Business response:
Thank you for your review, Wayne. We are so sorry to hear that you were dissatisfied by the cleanliness of your room. In addition to friendly service, we are known for our super clean rooms so we are terribly sorry for disappointing you with a less than sparkling clean room.
Frequently asked questions about Extended Stay America Select Suites - Tallahassee - East
How is Extended Stay America Select Suites - Tallahassee - East rated?
Extended Stay America Select Suites - Tallahassee - East has a 3.3 star rating with 1,327 reviews.
When is Extended Stay America Select Suites - Tallahassee - East open?
Extended Stay America Select Suites - Tallahassee - East is open now. It will close tomorrow at 12:00 a.m.