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Extended Stay America Select Suites - Tallahassee - East
- Hotels
- Tallahassee, FL
About this business
Location details
3530 Apalachee Pkwy., Tallahassee, FL, 32311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Place was filthy it stunk had the worst bed I have ever payed in. Front desk clerk hung out outside smoking most of the time beer bottles all over parking lot in morning
Business response:
I'm so sorry to hear that our hotel did not meet your expectations. Our intention is to WOW guests with super clean rooms and over-the-top friendly service, I'm sorry that was not your experience and we can assure you that will address your concerns with our front desk team for proper action and resolve. Best wishes in all your future travels.
Business response:
Thank you for taking time to rate our hotel. We are sorry you did not enjoy your stay with us. We appreciate you allowing us the opportunity to host you.
Just the location it was in regarding the stores.
Business response:
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
The beds here are horrible. They have military beds that hurts your back and they are very uncomfortable.
Business response:
Thank you for taking the time to review our hotel, Nicole. It is so disappointing to see that we did not exceed your expectations because of the discomfort of the bed. Our goal is to deliver a stay that is clean and comfortable, and we are so sorry that we did not execute on the comfort aspect. We apologize for any inconvenience that was caused but wish you all the best in your future travels.
Hotel was not very clean and the service was worse. An hour after check they issued key to another guest for my room. This was totally unacceptable.
Business response:
Thank you for your detailed review of your stay, Christopher. We are so sorry that your first experience with us was not the clean, comfortable and exceptional stay that we intended for all our guests. We apologize for the problems with the overall cleanliness and someone entering your room. We can assure you that this is not acceptable by our standards and we will be reaching out to the property directly for further review and action. We are terribly sorry for any inconveniences that this caused, Christopher. Thank you for ... read more
Sucky night...hotel room I reserved wasn't available....only smoking room...i drove around for an hour checking hotels...nothing, apparently the state legislature is in session. So finally found a Days Inn...cost $100...Didn't sleep well. Need to get my money back from Travelocity....😡
Business response:
We are so sorry that there were no rooms available when you arrived at the property. We hope that this matter was taken care of and we are so sorry for the impact that this had on you. Thank you for sharing this experience so that we can improve for all our current and future guests.
The paint and floors were new, however the property was very old and dated. The floors were sticky, they had rooms were you could smoke which made the entire place smell like smoke. The amenities were poor.
Business response:
It is troubling to see that you did not receive the exceptional stay that we intended for you because of the offensive odors and cleanliness of the floors. This is not at all the clean, comfortable and overall pleasant stay that we work so hard to provide you throughout your time with us. Our staff works hard to create an environment that feels like home and we are so sorry that this has not been how we came across Our staff is not happy unless you are - and your feedback shows us that there are areas that need improvement t... read more
The first room was messy and full of beer cans like they had a party a few hours earlier... The second room it seems like somebody slept in that room before I got there... Overall all disappointing.
Business response:
Thank you for sharing your impressions, Ramses. It is so difficult to read that we've disappointed you so much because of the problems with cleanliness and having to change rooms. We look forward to addressing your concerns with the property so that we can ensure that we eliminate the possibility of this happening in the future. We hope your future lodging experiences are truly wonderful ones.
My fiance and i found blood and ejaculation all over the walls and when i told the manager he said sorry about that i asked if someone could go clean it and he said no. The room smelled like cat pee and we had fleas jumping on us. Our allergies were making us miserable. I will not be going back ever. Huge disappointment .
Business response:
I can't tell you how disappointed it is to read about the experience that you had during your time at our hotel. We operate at a very high level of service and hospitality and work hard to give you a clean and comfortable stay. It is so upsetting to see that your stay with us did not include these things and we fell short due to the issues with the unpleasant smells and lack of cleanliness. We will make sure that we use your feedback to revisit our standards and training to improve in these areas
Frequently asked questions about Extended Stay America Select Suites - Tallahassee - East
How is Extended Stay America Select Suites - Tallahassee - East rated?
Extended Stay America Select Suites - Tallahassee - East has a 3.3 star rating with 1,327 reviews.
When is Extended Stay America Select Suites - Tallahassee - East open?
Extended Stay America Select Suites - Tallahassee - East is open now. It will close tomorrow at 12:00 a.m.