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Extended Stay America Select Suites - Tampa - Brandon
- Hotels
- Brandon, FL
About this business
Location details
330 Grand Regency Blvd., Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was very dated, no toiletries provided besides one bar of soap and a couple towels. Not even a trash can. No breakfast included anymore. First room we checked into had someone already staying in it and in the room (very awkward), second had no remote so had to go back a third time to office. Front desk ladies however were very helpful and friendly and took care of each issue, must have just been an off day.
Business response:
Dear Alexis, Our team is grateful that you chose to stay with us and enjoyed the considerate hospitality of our staff. However, we regret that we could not provide you with the flawless experience you deserve, and we sincerely apologize for the issues you experienced in your room. We have addressed these concerns with our team and will use them to enhance the guest experience. We invite you to return and let us offer you a more seamless stay.Sincerely,Hotel Management
We had limited choices when we booked last minute. We arrived after 1 am, and the check in was pleasant, efficient. The coffee and instant oatmeal suited our needs. Our room was clean but very run down. The kitchenette was empty - not a single piece of silverware, a dish or glass was to be located. There was the standard wrapped cup in the bathroom. For my needs, the place was great. It had a bed, was clean and minimal. We checked in late and left before 10 the next morning. If all you need is a clean bed, and bathroom, with... read more
Business response:
Dear Margaret, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay and apologize for any inconvenience you may have faced. We value our guest's feedback as we continually strive to grow and improve our guest services. On behalf of everyone at Extended Stay America, we invite you to stay with us again!Sincerely,Hotel Management
Nice staff, great location
Nice staff 👍
Business response:
Dear Joshua, Thank you for choosing Extended Stay America for your recent accommodations. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit, and we're glad our staff could make that happen for you. We will share your compliments to let them know our guest noticed their efforts. We hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management
Thank you
Frequently asked questions about Extended Stay America Select Suites - Tampa - Brandon
How is Extended Stay America Select Suites - Tampa - Brandon rated?
Extended Stay America Select Suites - Tampa - Brandon has a 4.2 star rating with 1,336 reviews.
When is Extended Stay America Select Suites - Tampa - Brandon open?
Extended Stay America Select Suites - Tampa - Brandon is open now. It will close tomorrow at 12:00 a.m.