Extended Stay America Select Suites - Tampa - North Airport

Business response:

Robert, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. Your concerns regarding the cleanliness have been shared with the housekeeping team to ensure a better experience going forward. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the excellent ratings of Extended Stay America, and we hope you had an overall pleasant stay. However, we are sorry to learn the toilet malfunctioned while you were here. Our maintenance team is looking into this matter and taking the necessary steps to make sure it is not repeated with our future guests. We hope this isolated incident will not keep you from choosing us again the next time you are in our area. Sincerely, Hotel Management 

Business response:

Shane, thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management