Extended Stay America Select Suites - Tampa - North - USF/Attractions

Business response:

Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for not meeting your expectations with our hotel policies and for the poor service you experienced from our staff. Be assured that we take feedback such as yours to heart and use it in our staff training sessions so that we do not repeat these issues. We hope you will consider giving us another chance so we can serve you better. Sincerely, Hotel Management 

Business response:

Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Mary, thank you for staying at Extended Stay America. We are glad you had a nice time here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your nice review of Extended Stay America. We are glad to read you liked most aspects of our hotel and that our convenient location made your stay better. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad had a pleasant time here. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management 

Business response:

Harry, thank you for staying at Extended Stay America. Although you had a pleasant time here, we are sorry our complimentary grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Henry, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management 

Business response:

Venkatnadhan, thank you for returning to stay at Extended Stay America while here for business. We are delighted to read you had a great time with us. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management