Extended Stay America Select Suites - Tampa - North - USF/Attractions

Business response:

Aaron, thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit us again the next time you are in the area. Sincerely, Hotel Management 

Business response:

Thank you for your feedback. We are pleased you stayed with us, but we are sorry we missed meeting some of your expectations. We have shared your feedback with our team in an effort to improve our service and facilities moving forward. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management 

Business response:

Keith, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management 

Business response:

Marli, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. However, we are sorry for the issue you had with your bedding. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

All of us at Extended Stay America appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Paul, thank you for sharing your feedback. We apologize our hotel did not have a pool you were expecting, and we will take this opportunity to ensure our website is clear and our front desk staff offers clear communications about our offerings. Thank you for being our guest, and we do invite you to stay with again in the future. Sincerely, Hotel Management