Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center's cover image

This profile has been claimed by the business owner or representative.

Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center

3.6
  • Hotels
  • Germantown, MD

About this business

HospitalityHotels

Location details

20141 Century Blvd., Germantown, MD, 20874, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.63,013 reviews
Select a rating
Money's profile image
Money 
4 years ago

Good Customer Service and Clean rooms 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Arthur williams's profile image
Arthur williams 
4 years ago
alida's profile image
alida 
4 years ago
Edna's profile image
Edna 
4 years ago
Eric B's profile image
Eric B 
4 years ago
John N.'s profile image
John N. 
4 years ago

The room had bugs 

Business response:

John, thank you for your feedback. Please accept my apologies for your stay being interrupted by outside insects. You are absolutely correct to expect a comfortable, clean, and bug-free environment when staying with us. Although we treat regularly, to uphold our company's high standards, we have scheduled our pest control provider to address the issue as quickly as possible. Thank you for your patience and we hope you will consider visiting us again. Sincerely, Hotel Management 

NEHEMIAH's profile image
NEHEMIAH 
4 years ago

easy access to the beltway and very good dinning area. 

Business response:

Nehemiah, thank you for choosing to stay with us. We are pleased to you had an enjoyable time with us and that our location was perfect for your trip. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Enrique rafael's profile image
Enrique rafael 
4 years ago
Charles's profile image
Charles 
4 years ago

It smelled bad 

Business response:

Charles, thank you for your candid feedback. We apologize for the odor issues you experienced during your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your stay. We will follow up on your concerns to ensure we are well poised to serve you better during your next visit. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center

How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center rated?

Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center has a 3.6 star rating with 3,013 reviews. 

When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center open?

Extended Stay America Select Suites - Washington, D.C. - Germantown - Town Center is open now. It will close tomorrow at 12:00 a.m.