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Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles
- Hotels
- Sterling, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
45345 Catalina Ct., Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Tim, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Very good Very good room clean and spacious
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Not so clean but super safe to stay it was less clean than what I was used too, it seemed some things were like falling apart and just being overlooked but it was safe and secure which is more important to me personally over the pristine cleanliness but it should have been cleaned better.
Business response:
Thank you for staying with us and for sharing your comments. We apologize for the less than spotless condition of your room. We have shared your feedback with the housekeeping team to ensure they are more diligent in their efforts. We hope you will choose to stay with us again when your travels bring you back our way. Sincerely, Hotel Management
It was a great stay and very quiet. Will recommend to family and friends
Business response:
We appreciate you taking the time to post your review of Extended Stay America. It feels great to know you liked our calm atmosphere and that you had a relaxing stay in your well-appointed room. Your recommendation is highly valued, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Deborah, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Sticky substance My first room assignment was to a room with a sticky liquid on the night table and chair (probably coffee? ) the next one was cleaner and nearer the stairs.
Business response:
Clarince, thank you for your feedback about Extended Stay America and glad to know you were comfortable in your new room. Also, we have intimated our Housekeeping team about the cleanliness oversight you observed in an effort to be more diligent further. We look forward to welcoming your back soon for a much better experience in near future. Sincerely, Hotel Management
Business response:
Brian, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Brian, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your loyalty and look forward to seeing you again soon. Sincerely, Hotel Management
Service good, but room in poor condition Not the best hotel in the area. Would have gone somewhere else if I had realized it would be noisy, smelly, and old. Looks like everything old was just sprayed over with a cheap paint. We were below the laundry unit, so Saturday night was nothing but noisy. Toilet paper dispenser fell off when I went to replace the toilet paper. Under sink smelled so bad. Didn't use the kitchen to know what issues were there. This is Loudoun County, where the wealth is, where everything is over and ab... read more
Business response:
We strive to provide wonderful hospitality to all of our guests, but we are sorry this wasn’t your experience. Please accept our most sincere apology for the difficulties you encountered while you were here. Your feedback is important for us, so it has been discussed with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerel... read more
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles
How is Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles rated?
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles has a 4.4 star rating with 1,463 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles open?
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles is open now. It will close tomorrow at 12:00 a.m.