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Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles
- Hotels
- Sterling, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
45345 Catalina Ct., Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Brian, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your loyalty and look forward to seeing you again soon. Sincerely, Hotel Management
Service good, but room in poor condition Not the best hotel in the area. Would have gone somewhere else if I had realized it would be noisy, smelly, and old. Looks like everything old was just sprayed over with a cheap paint. We were below the laundry unit, so Saturday night was nothing but noisy. Toilet paper dispenser fell off when I went to replace the toilet paper. Under sink smelled so bad. Didn't use the kitchen to know what issues were there. This is Loudoun County, where the wealth is, where everything is over and ab... read more
Business response:
We strive to provide wonderful hospitality to all of our guests, but we are sorry this wasn’t your experience. Please accept our most sincere apology for the difficulties you encountered while you were here. Your feedback is important for us, so it has been discussed with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerel... read more
It was very nice and clean. They were very helpful.
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Hotel was quiet and convent and had a kitchen with loanable items from hotel office. However, it was located in a remote semi-industrial area, not near any shops or grocery stores and not walkable. The room needed a thorough cleaning, especially under the bed. Strangely, there was no trash can in the room. Wi-fi reception was inadequate. Ice was only available from front office and only one paper cup at a time.
Business response:
Thanks for being our guest. Although you liked our calm atmosphere, we apologie for not meeting your expectations for a perfect stay. Your feedback is discussed with the appropriate individuals in an effort to improve our future guest experiences. Please consider staying with us again so we can provide you with a comfortable experience. Sincerely, Hotel Management
Business response:
Yusuf, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Miriam, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. Please give us another chance to prove that we are committed to providing excellent guest experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles
How is Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles rated?
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles has a 4.4 star rating with 1,522 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles open?
Extended Stay America Select Suites - Washington, D.C. - Sterling - Dulles is open now. It will close tomorrow at 12:00 a.m.