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Extended Stay America Select Suites - Wichita - North
- Hotels
- Wichita, KS
About this business
Location details
3401 N Great Plains Drive, Wichita, KS, 67220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It served it's purpose Team basketball tournament. Close to facility but not a hotel.
Business response:
I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.
Very, very nice and clean. Would definitely stay again. Excellent room conditions. Very clean, comfortable bed. Would for sure recommend it.
Business response:
We love hearing back from customers that truly enjoyed their stay with Value Place. We strive to provide an environment where our guests can feel comfortable and relaxed. Thank you for providing us with positive insights and we wish you well in your future travels. The Value Place team cannot wait for your return.
Great location. Great price. Clean and safe. Great location off highway. Very clean. Very affordable. Great for travelers or business. Just enough kitchen and space. Window A/C units may be ready for servicing. Don't confuse the staff. Get your key and manage your own stay. If you know what I mean.
Business response:
We are glad you chose to give Value Place a try, and did not regret it! We, as a team, strive to provide guest the best experiences possible when staying with us. We thank you for your positive note and hope to see you back with us again soon.
There was no housekeeping and we had to pay too get clean sheets washcloth the towels was dirty red spots on them in the crack of the floor munching dirt on the rail for the bed it was a whole whole bunch of dirt and brown stuff around the tub
Business response:
Dear Guest, Thank you for sharing feedback about your recent stay. We know that a fresh, clean hotel sets the tone for a wonderful stay; therefore, we sincerely regret that this was not your experience. Our hotel is committed to ensuring cleanliness for all guests, and we will ensure this is addressed appropriately. Please return on your next visit to the area so we can show you our commitment to outstanding experiences. Sincerely, Hotel Management
The staff are so rude, and also there is no proper service.
When getting to the hoel theres no front desk you have to call a phone to get someone to help you when getting there late at night. Room was dirty dog hair everywhere one of the beds was full of dog hair the fridge was disgusting and there was food left from the past guest could not let my kids walked barfooted cause of the amount of dog hair its like they just made the beds thats it
Business response:
Dear Eric, We sincerely apologize for the issues you experienced with your room upon your arrival. It’s disappointing to hear that your room was not prepared to our usual standards, especially after a long journey with children in tow. We understand how frustrating this must have been for you and your family. We are taking your feedback seriously and have already shared your concerns with our housekeeping and front desk teams. We are committed to making the necessary improvements to ensure that future guests have a much bett... read more
Run for the hills do not reserve from this place This was the absolute worst place I have ever reserved in my life we didn't even actually stay there between the mold and the smell and the filth in either of the rooms they gave us we just walked away and ate the cost of the rental
Business response:
Dear Andrew, We're sorry your experience left such a poor impression. It's concerning to learn about the condition of the rooms you were shown. A clean and comfortable environment should always be the standard, and what you described falls far below expectations. We will be addressing these concerns with our team to ensure they are thoroughly investigated and corrected. Thank you for bringing this to our attention. We regret that we missed the opportunity to provide you with a stay that matches the standards we aim to uphold... read more
Room was dirty and felt unsafe.
Business response:
Dear Amanda, We’re genuinely sorry to hear that your room did not meet expectations and that you felt uncomfortable during your stay. Guest safety and cleanliness are top priorities for us, and we regret falling short in both areas. Your feedback has been shared with our team for immediate review. We appreciate you bringing this to our attention. We would like the opportunity to serve you better in the future and hope you will consider a return visit. Sincerely, Hotel Management
No overnight staff available for check in.
Business response:
Dear Arissa, We understand arriving late can be stressful, and we regret that assistance wasn’t immediately available during your check-in. Our front desk hours and after-hours procedures are shared in advance to help guests plan accordingly, and it’s important to follow those steps to ensure a smooth arrival. That said, we’ll continue working to make the process as clear and reliable as possible. We appreciate your feedback and the opportunity to improve. We do hope you will stay with us another time so we can provide you w... read more
Frequently asked questions about Extended Stay America Select Suites - Wichita - North
How is Extended Stay America Select Suites - Wichita - North rated?
Extended Stay America Select Suites - Wichita - North has a 3.2 star rating with 436 reviews.
When is Extended Stay America Select Suites - Wichita - North open?
Extended Stay America Select Suites - Wichita - North is open now. It will close tomorrow at 12:00 a.m.