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Extended Stay America Select Suites - Wichita - North
- Hotels
- Wichita, KS
About this business
Location details
3401 N Great Plains Drive, Wichita, KS, 67220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Toilet wouldn't flush. Room was 86 degrees
Business response:
Dear Guest,We sincerely apologize for the discomfort you experienced during your stay. A malfunctioning toilet and an overly warm room are not acceptable, and we deeply regret that these issues affected your visit. We will address these concerns with our maintenance team to ensure such problems are resolved. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience.Sincerely,Hotel Management
Not pet friendly or people friendly Well it says its a pet friendly hotel yet they have the live in help who has been attacked by a dog and doesnt like them. I got throwed out on christmas vacation trip already paid for week so i didnt get to stay with my boyfriend while he was here. Almost ruint my christmas. I truly hope she learns not to blame all dogs for one dogs mistake. My dog is very well trained and well mannered. So if you have pets i wouldnt stay there.
Business response:
Dear Stormie,Thank you for bringing this to our attention. We take these matters very seriously and will ensure this is properly addressed.Sincerely,Hotel Management
Business response:
I apologize we didn't meet your expectations. We would love the opportunity to make future experiences more enjoyable for you. We take pride in our property and look forward to improving to provide a better experience for you, and future guests.
Property was decent. Outside was maintained well. Took over ten minutes to get someone to come to the front desk for check-in. There was no breakfast as advertised in my reservations. Every floor overly smelled of cooking spices. No one was at the desk overnight and not until 1000 am the next morning.
Business response:
Dear George, We appreciate you taking the time to post your review, as we truly value our guests' comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We apologize for any inconvenience caused during your check-in and breakfast. Your feedback drives us to enhance our services continuously, and we look forward to another opportunity to show you our commitment to outstanding experiences.Sincerely,Hotel Management
Smelt like cigarettes staff never at front desk
Business response:
Dear Mariela, Please accept our sincere apologies for not providing every guest with the attentive service we strive to provide. Rest assured that this issue has been addressed with our staff and will not be repeated. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously and thank you for bringing this to our attention. We enjoyed hosting your visit; we look forward to seeing you soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Wichita - North
How is Extended Stay America Select Suites - Wichita - North rated?
Extended Stay America Select Suites - Wichita - North has a 3.1 star rating with 425 reviews.
When is Extended Stay America Select Suites - Wichita - North open?
Extended Stay America Select Suites - Wichita - North is open now. It will close tomorrow at 12:00 a.m.