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Extended Stay America Select Suites - Wichita - North
- Hotels
- Wichita, KS
About this business
Location details
3401 N Great Plains Drive, Wichita, KS, 67220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One-night stay We had a non-smoking room that reeked of cigarettes. Room & bathroom were poorly cleaned.
Business response:
Thank you for taking the the time to review your stay with us. We sincerely apologize that this was your experience as we always work hard to create a wonderful stay. We will make sure that we address these concerns with management for proper action and resolve.
This property is ran down and hotel is very lazily kept running.. Staff is never there at front desk.. And no toiletries in hotel..no soap, shampoo, only two little towels.. DON'T STAY HERE
Business response:
We apologize that you did not enjoy your stay with us, Larkin. Our team strives to provide our guests with excellent stays, and we are disappointed this was not the case for you. Thank you for being our guest and we wish you all the best in your travels.
The beds were not sturdy at all. The beds were on stilts. The blinds has a. Inch of dust on them. Bathtub had water in it.
Business response:
Hello. Thank you for highlighting the areas that deserve our attention and need improvement. We hate to see that this was not the exceptional experience that we intended for you, and would love to welcome you back so that we can show you the wonderful experience you can have at WoodSpring Suites.
well the bed was real small for 2 people, not sure how old the hotel is but it look its age in my room. the front desk person was great. not sure what i was expecting but, that was not it. but it worked for one night.
Business response:
Linda, we are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations.
Besides the fact there was no lobby, it felt like a jail. You had to scan your room card to get in the door right next to the front desk. The door looks like a jail cell door. As soon as you open the door it reeks of marijuana in all of the hallways. Quickly got to the room and there was no remote for the TV. I told the lady at the front desk but she didn’t have another one available. So we pretty much stayed on our phones all night
Business response:
Thank you for taking the time to rate and review your stay with us, Suzanne. We sincerely apologize for the issues that you experienced while with us and hate to see the inconvenience that this caused. Thank you for allowing us to host you and we wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Wichita - North
How is Extended Stay America Select Suites - Wichita - North rated?
Extended Stay America Select Suites - Wichita - North has a 3.2 star rating with 427 reviews.
When is Extended Stay America Select Suites - Wichita - North open?
Extended Stay America Select Suites - Wichita - North is open now. It will close tomorrow at 12:00 a.m.