This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Wichita - North
- Hotels
- Wichita, KS
About this business
Location details
3401 N Great Plains Drive, Wichita, KS, 67220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for such a wonderful rating, Arther! We are overjoyed to learn that experienced such a pleasant stay during your time with us! Please come back to see the next time your travels bring you this way!
Business response:
We're so glad you enjoyed your stay with us, Rory! Thank you for the terrific rating and we hope to see you again soon!
Clean, bed was comfy. Bring own pillows, ones in room we���re pretty flat. Overall was pretty good.
Business response:
We are glad to know your overall stay was a great one, Alicia. We apologize that the pillows were not to your liking during your stay and thank you for letting us know so that we can continue to improve. We appreciate you and hope you come back to visit soon.
it was an ok experience. The AC and fire alarm broke and it took days for maintenance requests to be answered
Business response:
Thank you for your feedback. We are so sorry for the maintenance issues in your room and apologize for the inconvenience these caused you during your stay. We will certainly address the problems and appreciate hearing from you.
In General The 4th floor is for smokers. Everything was great until the day before check out when someone pulled the fire alarm at 5am, luckily somebody turned it off within 10 minutes. The elevator overheats at times too and when that happens they have to let it cool down for the day so you'll have to take the stairs. They don't provide any shampoo, conditioner, body wash, or dish soap/sponges. Also house keeping only comes once every two weeks and it's really inconvenient especially since there's people like me who have ki... read more
Business response:
Thank you for taking the time to share your experience with us, Jeremy. We are so sorry for all the disappointing encounters that you had regarding the temperature in the elevators and our amenity offerings. Since we are more of an extended stay, we offer limited amenities and allow our guests to only pay for the services that they may need or want to use. Our front desk also provides shampoo and conditioner at the front desk should you need to use them. We are so sorry for any inconvenience that these issues caused and will... read more
Business response:
We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay, Nellie! We look forward to welcoming you back the next time your travels bring you to the area!
Stayed here for two days. The rooms are simple but clean and comfortable. We tried to get clean new towels but was told that I wasn't enrolled in some program and they didn't give me any. I was never told how to enroll in said program so that was frustrating. Our room had a small kitchen but no pans, plates or cups. My stay here was okay, just don't think I'd stay here again.
Business response:
Thank you for reviewing our hotel, Maria. We are pleased to hear that you appreciated our clean rooms and friendly staff, but we are so sorry to hear that the amenities did not match your expectations. As a value-focused hotel that specializes in extended stay, WoodSpring Suites offers amenities chosen by extended stay guests which allows us to provide the best value possible so that they customize their stay just the way they would like and pay for only the amenities they want to use (like cookware, more frequent housekeepi... read more
Not a friendly staff, took too long to check in ( inexperienced receptionist)
Business response:
Thank you for your feedback, Tom. We are terribly sorry for the issues with the delay in checking in and your impression of our super friendly and professional staff. Our team works hard to provide a high level of customer service and we are so sorry if this did not come across. We will use your feedback to help us improve for all our current and future guests. We wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Wichita - North
How is Extended Stay America Select Suites - Wichita - North rated?
Extended Stay America Select Suites - Wichita - North has a 3.1 star rating with 423 reviews.
When is Extended Stay America Select Suites - Wichita - North open?
Extended Stay America Select Suites - Wichita - North is open now. It will close tomorrow at 12:00 a.m.