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Extended Stay America Select Suites - Wichita - North
- Hotels
- Wichita, KS
About this business
Location details
3401 N Great Plains Drive, Wichita, KS, 67220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property is dated, no problem. It was not cleaned to a standard I prefer. Toothpaste in bathroom sick and dirt and lint on bathroom floor. The TV did not work. The remote did work, but no channels came on. The volumn could go up and down, but no channels, so silence. We knew we were getting a regular size bed. I was ok with it, my husband was not. We booked last minute and woild have picked a different hotel, but the price and location were perfect for our short stay.
Business response:
Dear Michelle, While we’re glad the location and rate suited your needs for a short visit, we regret that the condition of the room didn’t meet your expectations. We understand how frustrating it must have been to deal with cleanliness concerns and a nonfunctional television. We also recognize that the bed size may not have been ideal for both of you. Your experience highlights areas we need to address more consistently, and we appreciate you taking the time to let us know. We hope future travels bring you a more comfortable... read more
The staff all went above and beyond to be helpful. And they always smiled.
Business response:
Dear Guest, Thank you for highlighting our team’s helpfulness and warm smiles. We’re glad these moments stood out during your visit. We also recognize there’s more we can do to enhance your experience, and we appreciate the opportunity to continue improving for your future stays. We would love another opportunity to meet and surpass your expectations. Your review is sincerely appreciated, and we thank you for sharing your thoughts. Sincerely, Hotel Management
Everything, es Good
Business response:
Dear Guest,Thank you for taking the time to leave a review. We're glad to know some parts of your stay were enjoyable, but we also recognize that there were aspects that didn't quite meet expectations. Your feedback helps us improve and ensure future visits are more enjoyable from start to finish. We're grateful for the opportunity to host you and hope to welcome you back under better circumstances.Sincerely,Hotel Management
Nice stay friendly staff
The room was clean and warm. My only complaint is NO SHOWER CURTAINS. I HAD TO GO COMMANDO-- the water was nice.
Business response:
Dear Tommy, Thank you for reviewing your stay at Extended Stay America. We are glad you found the room comfortable and appreciated the water temperature. However, we regret any inconvenience caused and appreciate your feedback. Your comments will be shared with our team to ensure a better experience in the future. We look forward to welcoming you again. Sincerely,Hotel Management
It is an extended stay facility and it is utilized as such
Old dirty feeing
Business response:
Dear Guest, We sincerely apologize that your experience did not meet your expectations. We understand that the ambiance and cleanliness of our rooms are crucial to our guests' comfort, and we regret that we fell short in these areas during your stay. Please be assured that we take your concerns seriously. We will review our housekeeping procedures and room maintenance to address issues and ensure a more pleasant environment for our future guests. We value your input as it helps us improve our services. Ensuring the comfort a... read more
Frequently asked questions about Extended Stay America Select Suites - Wichita - North
How is Extended Stay America Select Suites - Wichita - North rated?
Extended Stay America Select Suites - Wichita - North has a 3.2 star rating with 436 reviews.
When is Extended Stay America Select Suites - Wichita - North open?
Extended Stay America Select Suites - Wichita - North is open now. It will close tomorrow at 12:00 a.m.