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Extended Stay America Select Suites - Wichita - South
- Hotels
- Wichita, KS
About this business
Location details
4665 South Broadway, Wichita, KS, 67216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I will not recommend this hotel or even hotel chain to anyone. The customer service is the absolute worst I ha e ever experienced! And that is from the General Manager not the front desk personnel who seem ok
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us
Cleanliness is superb, attitude of the staff are excellent, location and rates are reasonable
Front desk attendant very friendly and welcoming thats the only positive thing I can say about this experience
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff however, we apologize that the hotels conditions fell below standards. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
The worst. Hidden Internet fees rude. Treated like lower class people.
Chill environment Manager was super friendly. I asked for a coffe Maker. I got it instantly with a coffee cup. I have worked at hotels before as maintenance. These people work really hard. I. Think sometimes we as people forget what it's like to work in customer service. When we don't work in customer service. You guy are Awsome
Didnt like my stay. The beds were very uncomfortable, towels were broken, the upstairs room was very loud, the pool is very dirty, theres trash everywhere, there was a stench in the halls, and when we wanted to cancel our stay, they wanted to charge us the amount we spent on the rooms for us to be able to cancel, as well as ignoring our complaints. Really dont recommend staying here.
The stay was comfortable and we slept well. The staff were receptive. The owner received constructive feedback well. There needs to be some general maintenance of the room that includes painting, as well as updates.
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff however, we apologize that the hotels conditions fell below standards. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Staff was friendly and helpful. The room was perfect. Enjoyed the swimming pool. We plan on coming back soon.
It was awful, there was a live ***** in the bathroom. Dead roaches in the cabinets.We did not stay. We asked for a refund. So sad. ??
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
Frequently asked questions about Extended Stay America Select Suites - Wichita - South
How is Extended Stay America Select Suites - Wichita - South rated?
Extended Stay America Select Suites - Wichita - South has a 3.1 star rating with 1,294 reviews.
When is Extended Stay America Select Suites - Wichita - South open?
Extended Stay America Select Suites - Wichita - South is open now. It will close tomorrow at 12:00 a.m.