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Extended Stay America Select Suites - Wichita - South
- Hotels
- Wichita, KS
About this business
Location details
4665 South Broadway, Wichita, KS, 67216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I got the room for a week the second day I went to shower after work and the shower was so corroded it broke. The hotel clerk said he can fix it tomorrow so no shower today not another room either. So I ask for a refund and left
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
The only thing clean was the bed and bathroom. Very old and run down. Stained and worn carpets. Dresser drawer would not stay shut and had to put a chair in front of it. Recliner was ripped and old. Overall the place should be torn down and rebuilt. No one at the front desk when I arrived. Waited 10 min for him to show up. When he did he immediately left again and went upstairs before waiting on me. The young lady was great. Was charged $100 deposit that still has not been credited 2 days later. Who does that. A future 30 da... read more
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
This place was cheap and dirty. We had dead bugs in about every corner of the room. We had a bunch of spiders come out and a huge beetle . We will not be staying at anymore of these hotels.
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
No coffee pot. No coffee no sugar dirty carpet. 300 cigarette butts outside of front door no cups in room. No counter in bathroom. Lazy employees acted like you were bothering them if you asked for anything. Wont stay there again was told they had breakfast. Granola bar small blueberrie muffin. Coffee no cups to put it in. Breakfast was from 9:00 to 11:00 I left hotel by 8:00 did me no good. Just seems like no one cared about the guest.
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
Beware!! I was staying at extended stay ************************************* Tuesday night. In the middle of the night, ************************* ****** and some guy got keys from staff, broke into my room while I was sleeping, hit me in the back of the head with a hammer and knocked me out. I woke up with her and some guy having *** on top of me. They then drugged me, tortured and raped me. This has happen before to me be her and her gang in ********** VA in 2021, foothill ranch CA, and recently last month at the *********... read more
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback.
Very professional staff. Room is as advertised. TV and air conditioning work well. Bed is comfortable. Easy access to restaurants, grocery stores, etc...
Business response:
Thank you so much for posting a review of our hotel. It is nice to hear that you enjoyed your stay. Thank you again for your comments. We hope to see you again in the future.
It was fine for a night. Its older, smells a bit of cigarettes, and certainly is not the nicest option in the area but its clean, the reception is friendly, and it is incredibly affordable. Definitely recommend if youll be staying for only 1-3 nights.
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff however, we apologize that the hotels conditions fell below standards. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
We had a very pleasant stay. The hotel was spotless. The staff was friendly and responsive to our needs. The cleaning staff was also friendly and responsive to our needs. The laundry room was clean, there was ample parking and they served coffee and muffins for breakfast. I would stay there again if the occasion arose.
Business response:
We want to thank you for writing a review of your stay. We genuinely appreciate your comments regarding our staff. Thank you for choosing Extended Stay America. We hope to see you again soon.
Pros: The front desk staff are about the best you can get. Located right by a gas station. Con: the carpets have a slightly moldy smell. Could use a good cleaning. Towels has hair on them(luckily i brought my own)Would i recommend: yes Would i stay again: yes
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff however, we apologize that the hotels conditions fell below standards. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America Select Suites - Wichita - South
How is Extended Stay America Select Suites - Wichita - South rated?
Extended Stay America Select Suites - Wichita - South has a 3.1 star rating with 1,294 reviews.
When is Extended Stay America Select Suites - Wichita - South open?
Extended Stay America Select Suites - Wichita - South is open now. It will close tomorrow at 12:00 a.m.