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945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Not ready hotel room for receiving guests. Hotel room wasn't ready for check in guests! There wasn't enough pillows for two person to sleep. I and my wife, we had terrible night by not sleeping with comfort as it was usually before.
Business response:
Dear Oleg, Thank you for taking the time to review your stay. We apologize for the inconvenience this caused you and that you had to wait for your room. We appreciate your feedback and will use it to help us better our guest services. We look forward to your next visit to make it outstanding.Sincerely,Hotel Management
Staff is very friendly
The women at the front desk are so helpful and nice!
Business response:
Dear Casey, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
Being it was extended stay either a kitchenette, not 1 item was available to use. Just thought that was very it's respectful to your guests.
Everything was good
Business response:
Dear George, Thank you for your positive feedback! We're delighted to hear that everything met your expectations during your stay at Extended Stay America. We appreciate your kind words and hope to welcome you back for another great experience in the future.Sincerely,Hotel Management
Everywhere seemed grubby, trash all over the car park, very noisy, room was tatty. I gave it a try but wont be back. Staff were great
Business response:
Dear Craig, Thank you for choosing our hotel during your recent visit to Shelton. While we are pleased that you found our staff hospitable, we apologize for the noise disturbance and any cleanliness oversight in our hotel areas and the suite. Our goal is to provide every guest with the excellent experience expected of us, and your comments allow us to address areas that could have made your stay more enjoyable. We will follow up on your concerns to ensure we are well-poised to serve you better during your next visit, and we ... read more
Extended Stay America - Shelton - Fairfield County has a 3.6 star rating with 2,336 reviews.
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.