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Extended Stay America - Shelton - Fairfield County
- Hotels
- Shelton, CT
About this business
Location details
945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room This hotel met our needs. As an extended stay hotel, many guests appeared to be long term. Lots of noise in the hallways but not enough to disturb sleep. "Grab and Go" breakfast was coffee and a granola bar. Just say there is no breakfast, that would be more honest.
Business response:
Amy, thank you for being our guest. We appreciate your comments about how much you enjoyed your overall stay; however, we were sorry to read that you did not thoroughly enjoy our breakfast. We will certainly follow up with our food and beverage team to see where we can do better. Thank you for your feedback, and we hope to see you again soon. Sincerely, Hotel Management
the beds weren’t too comfortable but over all it was a decent place to stay for price
Business response:
Pamela, thank you for staying with us. We are glad you had an overall enjoyable stay. However, we aresorry you found the bed uncomfortable. We do have a variety of room configurations which may be more suitable to your needs the next time you stay with us. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you soon as our guest. Safe travels. Sincerely, Hotel Management
Would I stay again? Yes if it was the only one The service was excellent. Our room was clean but smelled, not sure if it was from stale smoke. The hallways smelled of cigarette smoke & weed. You could hear other guest throughout the night outside & hallways.
Business response:
Thank you for staying with us. We apologize for the concerns you experienced on your stay. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We also regret the disappointment you had with noise disturbances from other guests. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Thank you again for your candid feedback. Sincerely, Hotel Management
The room
Business response:
Kevin, thank you for sharing your nice comments regarding your stay with us at Extended Stay America. It's great to know you were happy with your room. We take pride in providing friendly service and homelike comforts for an enjoyable stay. We look forward to welcoming you back for another stay! Sincerely, Hotel Management
Nice, safe area. One night stay for a family event. Very adequate room for what little time we spent in it. Did have an issue with the internet access. When signing in to it, it didn't recognize my name and room number. Front desk reported someone else's name was on it and just said to use their name. They did find my name to charge my credit card though :) Pleasant staff, no complaints.
Stayed here for a parents weekend for our college student. Rooms were clean but could use some slight TLC. The bed was very comfortable. All in all a good stay.
Business response:
Tracie, thank you for being our guest at Extended Stay America. It's a pleasure to know you slept well on our comfortable bed and liked your suite. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Shelton - Fairfield County
How is Extended Stay America - Shelton - Fairfield County rated?
Extended Stay America - Shelton - Fairfield County has a 3.6 star rating with 2,334 reviews.
When is Extended Stay America - Shelton - Fairfield County open?
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.