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Extended Stay America - Shelton - Fairfield County

4.3
  • Hotels
  • Shelton, CT

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

945 Bridgeport Ave., Shelton, CT, 06484, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,509 reviews
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Anonymous 
3 years ago

I liked the room style that i picked , the customer service at the front desk was great , but when we got to the second floor , it was like we were in a different hotel ,dark hallways , the smell in the hallway was bad ,it smelled like they were covering up the smell of all food or the smell of crap and the smell of weed and we were woken up to an associate talking loud in the hallway with customers that were staying there , the room i stayed in was supposed to be smoke free but there were burned marks on the rub near the co... read more

Business response:

Thank you for taking the time to share your review. We are pleased to know you liked our apartment-style suites and the courteous service delivered by our associates. However, we are sorry for the issues you outlined. We will share your comments appropriately as we are always looking for ways to improve. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Sadea's profile image
3 years ago
Anonymous's profile image
Anonymous 
3 years ago
Anonymous's profile image
Anonymous 
3 years ago
Sam's profile image
3 years ago

Amazing stay and staff was so nice and accommodating!!!!! I would def go back. 

Business response:

Sam, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay and found our staff friendly and professional. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management 

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Carina 
3 years ago

Front desk person was rude and had no mask on, when we walked into the room there was food in the fridge from the previous people 

Business response:

Carina, thank you for sharing your review. We apologize you did not experience our staff members at their best. We have followed up with our team to make sure we do not disappoint you in the future. Additionally, we strive to clearly communicate all information related to mask requirements as we genuinely care about our guests and our employees' safety. Therefore, we appreciate you bringing this to our attention so we may take proper action. Also, your concerns regarding the cleanliness issues you encountered will be shared ... read more

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Keisha 
3 years ago

It was awesome and I would love to come again. The employee was so respectful and nice 

Business response:

Keisha, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay and found our staff friendly and professional. Thank you once more for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management 

kwandra's profile image
kwandra 
3 years ago
Anonymous's profile image
Anonymous 
3 years ago

Frequently asked questions about Extended Stay America - Shelton - Fairfield County

How is Extended Stay America - Shelton - Fairfield County rated?

Extended Stay America - Shelton - Fairfield County has a 4.3 star rating with 1,509 reviews. 

When is Extended Stay America - Shelton - Fairfield County open?

Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.