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Extended Stay America - Shelton - Fairfield County
- Hotels
- Shelton, CT
About this business
Location details
945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Price and lots of shops and restaurants nearby
Room was clean
Business response:
Amber, thank you for sharing your experience with fellow travelers. We are glad you were pleased with our immaculate accommodations. We understand that fresh and clean suites are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking time out of your day to recognize our efforts. We hope you choose Extended Stay America any time your travels bring you back this way. Sincerely, Hotel Management
Not good value The one time I decided leave my travel size toiletries at home because every hotel I stay at has everything I need, this hotel has no lotion, no conditioner, and no body wash. When I asked at the front desk, they told me to use the shampoo as shower gel. There's also no lobby at all, no place to sit, and only weak coffee. For $150 a night, I expected more. Otherwise, it was comfortable.
Business response:
Shari, thank you for your review. We are glad to see you had an overall comfortable stay, but we are sorry for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, Hotel Management
Home My stay was just as expected, glorious. I love staying where I can cook my own meals if I want. All the comforts of (almost) home. I will definitely stay there again in the future.
Clean, good location, friendly staff. Noisy, no ice machine
Business response:
Terrell, thank you for choosing us for your recent visit. We are glad you had an overall enjoyable stay. However, we apologize for the noise concerns during your stay and its impact on your overall comfort. Your feedback allows us to improve our guest experience, and we appreciate you sharing it with us. We hope you will consider us for your next visit so we may have the opportunity to better your stay. Sincerely, Hotel Management
The room was fine no problems just hoped they had an ice machine
Business response:
Stacia, thank you for choosing Extended Stay America and sharing your experience. We are glad you enjoyed your suite with lots of room to relax and many extras that make traveling easy. Thanks again for the great review. Please come and see us again! Sincerely, Hotel Management
Disappointed The room was not very clean, there was a stain on the kitchen floor, the paint was peeling off the tub and one of our hand towels was dirty. When I went to the front desk and asked for 2 bath towels the clerk said why? there should be 4 in your room, I told her that there was not 4 in there and so she reluctantly went and got me 2. I didn't dare ask for any hand towels. There were not any luggage carts the whole time we were there. We had a ton of stuff because we were on a 2 week trip. Obviously whoever to the ... read more
Business response:
Thank you for choosing to stay at our hotel. Please accept our apologies for the inconvenience you experienced due to our staff not being responsive to your needs. We have shared your comments with our team so we can take the appropriate action moving forward. We will also review your feedback regarding the cleanliness issues you encountered and take steps to ensure we are more diligent going forward. Thank you again for your sincere feedback. We hope to have the opportunity to welcome you back soon. Sincerely, Hotel Managem... read more
Frequently asked questions about Extended Stay America - Shelton - Fairfield County
How is Extended Stay America - Shelton - Fairfield County rated?
Extended Stay America - Shelton - Fairfield County has a 3.6 star rating with 2,334 reviews.
When is Extended Stay America - Shelton - Fairfield County open?
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.