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Extended Stay America - Shelton - Fairfield County
- Hotels
- Shelton, CT
About this business
Location details
945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was wonderful
Worked , nice staff
Business response:
Dear Kendall, Thank you for choosing us for your recent accommodation and sharing your review. We pride ourselves on service excellence and aim to exceed our guests' expectations every visit, and we're glad our staff could make that happen for you. Our team is devoted to ensuring each guest feels at home and wants to return, and we hope to see you again soon here at Extended Stay America.Sincerely,Hotel Management
Everything was excellent
Very comfortably
Business response:
Dear ROGELIO, Thank you for staying with us and for your review of our hotel. We are delighted you had a comfortable stay. We aim to provide an excellent experience and are glad we could provide this for you. Thank you for staying at Extended Stay America. We hope you will be back to see us again soon.Sincerely,Hotel Management
Very friendly and helpful staff.
Bare basics It was ok. No coffee machine in room. Did not realize that one must request it. Continental breakfast was more like little island than continent. One type of sweet creamer. No unsweetened. Muffins and granola bars. THATS IT Vending machines did not work. There was some sort of red stain on the corner of 1 pillow. Didn’t notice til I woke up.
Business response:
Dear Matthew, Thank you for sharing your review. We truly care about delivering excellent service and ensuring the comfort of all of our guests, so we are sorry for not meeting these expectations. We hope you will consider giving us another chance on your next visit so we can provide you with a much-improved stay.Sincerely,Hotel Management
No towels was in the bathroom upon arrival . Roaches was in the cabinet. Hallway has a nasty smell. Muffins they had for breakfast had mold on them
Business response:
Dear Rudolph, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action as we are committed to providing every guest with a wonderful experience. Thank you again for your candid feedback as this helps us to improve the experience for future guests. We truly appreciate your feedback.Sincerely,Hotel Manageme... read more
Frequently asked questions about Extended Stay America - Shelton - Fairfield County
How is Extended Stay America - Shelton - Fairfield County rated?
Extended Stay America - Shelton - Fairfield County has a 3.6 star rating with 2,550 reviews.
When is Extended Stay America - Shelton - Fairfield County open?
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.