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Extended Stay America - Shelton - Fairfield County

4.3
  • Hotels
  • Shelton, CT

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

945 Bridgeport Ave., Shelton, CT, 06484, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,510 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Frank's profile image
6 years ago

Business response:

Frank, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Great time, with the exception of the limited amount of food options for "grab and go" breakfast. There are plenty of restaurants nearby to combat that issue 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

the included breakfast was terrible, inedible. Supplies for the room were not supplied until asked for, extra pillows, cup, toilet paper, pots pans, dishes for the kitchen all had to be requested. Then we had to go and get them because they were short staffed at night. Also the phones did not work all the time. 

Business response:

Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. Kindly note, kitchenware, and in-room amenities are available at front desk to ensure their cleanliness. Please give us a chance to redeem ourselves on a future date. Sincerely, Hotel Management 

Kimberly's profile image
Kimberly 
6 years ago

Business response:

Kimberly, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Wilbert's profile image
Wilbert 
6 years ago

Business response:

Wilbert, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management 

Earl's profile image
6 years ago

No coffee available all day in lobby, the hotel would have been better , but not what I am use to. Next time I will stay in a regular hotel. 

Business response:

Earl, thank you for your review. Your total satisfaction is always our top priority, and we are sorry we failed to deliver that. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Worn look and feel. Musty smell throughout. Front desk very accommodating , friendly 

Business response:

Thank you for being our guest. We are pleased to know you were happy with our associates and that you had an overall pleasant time with us. However, we are sorry for the odor issue you experienced and regret the inconvenience it caused. Your feedback has been shared with the housekeeping team to be more attentive in their work so that our future guests never encounter a similar problem. Thanks again, and we hope to welcome you back soon so that we can make it up to you. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Shelton - Fairfield County

How is Extended Stay America - Shelton - Fairfield County rated?

Extended Stay America - Shelton - Fairfield County has a 4.3 star rating with 1,510 reviews. 

When is Extended Stay America - Shelton - Fairfield County open?

Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.