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Extended Stay America - Shelton - Fairfield County
- Hotels
- Shelton, CT
About this business
Location details
945 Bridgeport Ave., Shelton, CT, 06484, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dated. The breakfast was coffee, granola bars & muffins.
Business response:
Thank you for your review and for choosing to stay at our hotel. We apologize that our facility fell short of your expectations and have shared your comments with our team as we work on updating and refreshing our hotel. We are also sorry you were disappointed with our breakfast offerings. Based on your feedback, we are working with our food and beverage team to address your concerns and identify where we can make improvements. Thank you once again, and we hope you will consider to revisit us. Sincerely, Hotel Management
Boring breakfast and not the best lively people. Very clean I may say and wish it wasn’t so far from where I live but nonetheless it wasn’t a bad night.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're delighted to know you loved your well-kept property and that you had a pleasant time while you were here. However, we regret not meeting your expectations with our grab-and-go breakfast. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Again staff is wonderful always helpful
Business response:
Diana, thank you for returning to our hotel. We are thrilled to know our staff once again were able to impress you with the superb hospitality we are known for. We will definitely share your compliments with our team as it will surely put a smile on their faces. We appreciate you for reviewing Extended Stay America and hope to see you soon. Sincerely, Hotel Management
This hotel is a joke All the staff had an attitude and really couldn’t be bothered. Went down to breakfast in the morning to get milk for the baby and they didn’t have any, the breakfast if you can even call it that was appalling. I drink tea with milk so I couldn’t even get a drink. The back door has an ashtray right under the card entry so two people were smoking right by the door as we left. Disgusting! For the price I paid it was a joke! Never stay here again. Booking a hotel later this week, I’m make sure to avoid all E... read more
Business response:
Denise, thank you for reviewing your visit. We're sorry for the poor service you received from our associates. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service standards. Appropriate action has been taken to ensure this is not repeated. We will also share your feedback regarding our grab-and-go breakfast with our Brand Leaders so they can use it while planning new breakfast offerings. Kindly note, we're a non-smoking hotel, but on a r... read more
Frequently asked questions about Extended Stay America - Shelton - Fairfield County
How is Extended Stay America - Shelton - Fairfield County rated?
Extended Stay America - Shelton - Fairfield County has a 3.6 star rating with 2,334 reviews.
When is Extended Stay America - Shelton - Fairfield County open?
Extended Stay America - Shelton - Fairfield County is open now. It will close tomorrow at 12:00 a.m.