Extended Stay America - Shelton - Fairfield County

Business response:

John, thank you for being our guest at Extended Stay America. We’re glad overall you had a pleasant time with us, but we are sorry that you found the beds uncomfortable. Please know our front desk is available 24 hours a day, so we would have been happy to move you to another room at your request. We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management 

Business response:

William, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management 

Business response:

Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. \ Sincerely, ​​​​​​​Hotel Management 

Business response:

Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management 

Business response:

We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, ​​​​​​​Hotel Management 

Business response:

Thank you for evaluatingyour stay.Our main priority is to provide a comfortable stay for our guests, so we apologize that you were not completely satisfied with our beds. Our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management 

Business response:

We are glad to you had a pleasant stay at Extended Stay America. It’s great to know our ideal location close to freeway and other places made your stay a memorable one. Thanks for being our guest, and we look forward to welcoming you back! Sincerely, Hotel Management 

Business response:

Kerry, thank you for staying at Extended Stay America. We are glad to know you had a pleasant time with us and hope to see you back soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management