Extended Stay America - Somerset - Franklin

Business response:

Dear Guest, Thank you for the great review! It is wonderful that you enjoyed your time at Extended Stay America so much! We strive for excellence, so we are thrilled you appreciated not only our spotless guest rooms but also the excellent hospitality you received from our staff. Your praise lets us know we're doing our job and motivates us even more to keep up the good work. We look forward to hosting you again for another exceptional experience. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for sharing your thoughts. We are glad that your visit was comfortable and suited your needs. Feedback like yours is valuable, as it helps us continue to offer a welcoming environment that meets the expectations of our visitors. We strive to provide a stay that is convenient and accommodating, ensuring that everyone feels at ease. Your input is appreciated, and we hope to have the opportunity to host you again, providing another enjoyable experience that reflects the comfort and ease we aim to offer eve... read more

Business response:

Dear Guest, Thank you for your thoughtful review. It is wonderful to know you enjoyed the comfort of the rooms and the welcoming service from the team during your time with us. We look forward to hosting you again at Extended Stay America for another enjoyable visit. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America and for this outstanding review! We’re delighted to know you found our team helpful and the property spotless. It’s wonderful to hear you also felt welcomed during your stay. We truly appreciate your feedback and look forward to hosting you again soon. Sincerely, Hotel Management