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Extended Stay America - Somerset - Franklin
- Hotels
- Somerset, NJ
About this business
Location details
30 Worlds Fair Dr., Somerset, NJ, 08873, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Its was great. Only thing missing was tub.
Business response:
Maria, thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you had a great stay with us and that our offerings were on par with your satisfaction. However, we regret the inconvenience you had with the tub. We wish to have been informed about this as our front office team would have done their best to make your trip even better. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Clean and the price. The location.....but the utensils and vookwatr etc should already be in the rooms
Business response:
Thank you for your kind review of Extended Stay America. We are delighted to know you enjoyed the convenience we have to offer and that we were able to meet your expectations at a great price. It was also a pleasure to know you had a comfortable stay at our well-appointed property. On behalf of everyone here, we invite you to come by again. Sincerely, Hotel Management
Everything was great. A pool would be a good addition
Business response:
Kandy, we appreciate your 5-star review Extended Stay America. It was a pleasure knowing everything went well during your visit and that we could meet your expectations for an excellent stay. Your comments are appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
The staff at the front desk were extremely friendly and helpful. My key didn't work the first time and when the woman fixed it, she walked with me to my room to make sure it worked which it did. I actually extended my stay an extra night and the staff told me exactly what do to to book another room through expedia and I was able to keep the same room I was already in. The continental breakfast was not much, which they warned me about, but it was perfect for me to have fresh coffee ready for me in the morning and a couple gra... read more
Business response:
Thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff and that you found us to be a great value. We are also glad to read you liked our clean suites, convenient location, and our complimentary grab-and-go breakfast was to your satisfaction. We hope you will stay with us again the next time you visit the city. Sincerely, Hotel Management
Gross Room When I booked I mentioned I would be checking in early. I drove 1300 miles straight through to get there and when I get to the desk they tell me check in isn't until 3. So I had to sleep in my car for two hours. Once I finally get to my room it looked okay until you started to look inside things. Lots of hair in the shower, weed and other unknown substances in the drawers and empty beer bottles and trash under the bed. I'm just thankful there wasn't any bedbugs. The entire weekend I stayed they didn't vacuum the h... read more
Business response:
Angela, thank you for leaving us a review about your experience at our property. We apologize for not being able to meet your expectations for a stellar stay. It is disappointing to read your visit was affected due to the cleanliness issue. Your feedback about cleanliness issue has been discussed with the housekeeping team and their head so that we ensure we always deliver a comfortable stay to all of our guests who walk in our doors. We are sorry for the inconvenience you had with the key card. Please consider a return visi... read more
Frequently asked questions about Extended Stay America - Somerset - Franklin
How is Extended Stay America - Somerset - Franklin rated?
Extended Stay America - Somerset - Franklin has a 3.3 star rating with 1,551 reviews.
When is Extended Stay America - Somerset - Franklin open?
Extended Stay America - Somerset - Franklin is closed now. It will open on Sunday at 12:00 a.m.