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Extended Stay America - Somerset - Franklin
- Hotels
- Somerset, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30 Worlds Fair Dr., Somerset, NJ, 08873, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Greg and Jimmy- Felicia and her staff are fantastic! We are always well taken care of here .
Business response:
Billy, thank you for posting your kind review of Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also glad you loved our courteous associates and especially Felicia. Thank you also for being our guest, and we look forward to seeing you back soon. Sincerely, Hotel Management
One staff member didn’t speak and I passed him twice and he looked me in my eyes.
Business response:
Steven, thank you for your review. We are sorry for the poor experience you had with one of our associates. It is never our intention to disappoint any guest, and we apologize for letting you down. We have shared your comments with him so that such instances are not repeated. Thank you also for being our guest, and we look forward to seeing you back soon. Sincerely, Hotel Management
only A one night stay I wasn’t aware that I reserved a smoking room! This app says that they’re all nonsmoking rooms. My reservation on the other hand said that I requested it. A”resident “ set off the fire alarm. It happens frequently from what some of the other “residents “ said. his served my purpose and I recommend this as a one nighter. I’m glad that I wasn’t there alone.
Business response:
Dawn, thank you for taking the time to review your stay. We apologize that you had to experience the fire alarms sounding in the middle of the night, disturbing your rest. We are also sorry for the reservation issue you experienced. We are working with our team to make sure that we are "on the same page” for future reservations. We appreciate your business and hope you will reconsider giving us another try. Sincerely, Hotel Management
Convenient from office and next day's meeting location
Business response:
Thank you for staying at Extended Stay America. We are glad you enjoyed your time with us and that our ideal location worked well for your needs. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Its was great. Only thing missing was tub.
Business response:
Maria, thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you had a great stay with us and that our offerings were on par with your satisfaction. However, we regret the inconvenience you had with the tub. We wish to have been informed about this as our front office team would have done their best to make your trip even better. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Clean and the price. The location.....but the utensils and vookwatr etc should already be in the rooms
Business response:
Thank you for your kind review of Extended Stay America. We are delighted to know you enjoyed the convenience we have to offer and that we were able to meet your expectations at a great price. It was also a pleasure to know you had a comfortable stay at our well-appointed property. On behalf of everyone here, we invite you to come by again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Somerset - Franklin
How is Extended Stay America - Somerset - Franklin rated?
Extended Stay America - Somerset - Franklin has a 4.2 star rating with 994 reviews.
When is Extended Stay America - Somerset - Franklin open?
Extended Stay America - Somerset - Franklin is closed now. It will open on Sunday at 12:00 a.m.