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Extended Stay America - Somerset - Franklin

4.2
  • Hotels
  • Somerset, NJ

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

30 Worlds Fair Dr., Somerset, NJ, 08873, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
Sun12:00 a.m. to Midnight
4.2973 reviews
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Dawn's profile image
5 years ago

only A one night stay I wasn’t aware that I reserved a smoking room! This app says that they’re all nonsmoking rooms. My reservation on the other hand said that I requested it. A”resident “ set off the fire alarm. It happens frequently from what some of the other “residents “ said. his served my purpose and I recommend this as a one nighter. I’m glad that I wasn’t there alone. 

Business response:

Dawn, thank you for taking the time to review your stay. We apologize that you had to experience the fire alarms sounding in the middle of the night, disturbing your rest. We are also sorry for the reservation issue you experienced. We are working with our team to make sure that we are "on the same page” for future reservations. We appreciate your business and hope you will reconsider giving us another try. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Convenient from office and next day's meeting location 

Business response:

Thank you for staying at Extended Stay America. We are glad you enjoyed your time with us and that our ideal location worked well for your needs. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management 

Dominick's profile image
Dominick 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago
Maria's profile image
5 years ago

Its was great. Only thing missing was tub. 

Business response:

Maria, thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you had a great stay with us and that our offerings were on par with your satisfaction. However, we regret the inconvenience you had with the tub. We wish to have been informed about this as our front office team would have done their best to make your trip even better. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

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Anonymous 
5 years ago

Clean and the price. The location.....but the utensils and vookwatr etc should already be in the rooms 

Business response:

Thank you for your kind review of Extended Stay America. We are delighted to know you enjoyed the convenience we have to offer and that we were able to meet your expectations at a great price. It was also a pleasure to know you had a comfortable stay at our well-appointed property. On behalf of everyone here, we invite you to come by again. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
5 years ago
Angela's profile image
Angela 
5 years ago

Gross Room When I booked I mentioned I would be checking in early. I drove 1300 miles straight through to get there and when I get to the desk they tell me check in isn't until 3. So I had to sleep in my car for two hours. Once I finally get to my room it looked okay until you started to look inside things. Lots of hair in the shower, weed and other unknown substances in the drawers and empty beer bottles and trash under the bed. I'm just thankful there wasn't any bedbugs. The entire weekend I stayed they didn't vacuum the h... read more

Business response:

Angela, thank you for leaving us a review about your experience at our property. We apologize for not being able to meet your expectations for a stellar stay. It is disappointing to read your visit was affected due to the cleanliness issue. Your feedback about cleanliness issue has been discussed with the housekeeping team and their head so that we ensure we always deliver a comfortable stay to all of our guests who walk in our doors. We are sorry for the inconvenience you had with the key card. Please consider a return visi... read more

Frequently asked questions about Extended Stay America - Somerset - Franklin

How is Extended Stay America - Somerset - Franklin rated?

Extended Stay America - Somerset - Franklin has a 4.2 star rating with 973 reviews. 

When is Extended Stay America - Somerset - Franklin open?

Extended Stay America - Somerset - Franklin is closed now. It will open on Sunday at 12:00 a.m.