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Extended Stay America - Somerset - Franklin
- Hotels
- Somerset, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
30 Worlds Fair Dr., Somerset, NJ, 08873, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
The location of the property was very convenient for me near highway and malls neighborhood looks very nice also room was very clean and with all the basic only thing was missing in my opinion was hair dryer and the staff was very professional
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed our ideal location, found your suite comfortable and our staff friendly and professional. Kindly note, in-room amenities and other items such as toiletries are available and complimentary at the front desk. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
When I checked in, I was given the key and when I went to the room someone was already staying in there. Someone at the front desk had put someone in the rrom and not assigned it to them or it wouldnt have been available in the system for them to rent out.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased you enjoyed your stay overall, but we are sorry for the service issue you experienced. Be assured we will remind our staff to be more diligent going forward. We value your feedback and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
It was ok. Clean but nothing fancy. Staff wasn't really friendly.
Business response:
Thank you for letting us know about your stay. We are glad you had an overall good stay and liked our clean suite. However, we are sorry that you found our staff member not friendly. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service. We appreciate your comments and hope you will consider a second visit with us. Sincerely, Hotel Management
All staff were great and respectful and the property was well kept.
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. We are pleased to learn you enjoyed your stay and liked our well-maintained property and friendly staff. Thank you again for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
The staff was friendly and the room was clean. We stayed in a studio and it was spacious.
Business response:
Thank you for being our guest at Extended Stay America. We're delighted to know you were impressed with the service you received from our associates and that you liked your well-appointed room. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Caring Friendly
Business response:
Nora, thank you for taking the time to review your stay at Extended Stay America. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you, and we hope to do so again the next time you are in Somerset. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Somerset - Franklin
How is Extended Stay America - Somerset - Franklin rated?
Extended Stay America - Somerset - Franklin has a 4.2 star rating with 973 reviews.
When is Extended Stay America - Somerset - Franklin open?
Extended Stay America - Somerset - Franklin is closed now. It will open on Sunday at 12:00 a.m.