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Extended Stay America - Somerset - Franklin
- Hotels
- Somerset, NJ
About this business
Location details
30 Worlds Fair Dr., Somerset, NJ, 08873, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Definitely would recommend I love this hotel. My boyfriend and I have stayed her multiple times and never have had an issue. The staff is extremely pleasant and it's in a convenient area. The price we paid is also great.
Business response:
It is so rewarding to read you had an excellent experience at our hotel. We are pleased to read you were consistently provided with excellent customer, affordable rates, and would recommend our hotel. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Included breakfast was weak (oatmeal, coffee, and granola bars). otherwise, stay was nice.
Business response:
Thank you for sharing your experience. It is great to see you enjoyed your stay, but disappointing that our grab-and-go breakfast did not meet your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Friendly Staff This hotel had excellent customer service . I would highly recommend it to those staying in the Somerset area .
Business response:
It is rewarding to read how well your stay was at our hotel. We are pleased to read you praises of our customer service. We will continue to strive to provide all guests with a pleasant experience. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Nice clean rooms Excellent, would have liked coffee making in room
Business response:
I want to thank you for taking the time to post a review. I am glad to read how well your stay went, but disappointed about the coffee maker not being in your room was an inconvenience. We do have coffee makers available for guests at the front desk. I will work with our staff so we can do a better job on communicating this to our staff.
Everything would have been fine except for the fact that the entire floor and my room smelled like smoke. It would have been nice to have been alerted to a smoking floor/room. Getting that smell out has to be a bigger priority because smelling stale Newports all night is not the best smell
Clean room slow wifi unless you pay $$$ Free wifi is super slow they want you to pay for speed upgrades bad for business travel
Frequently asked questions about Extended Stay America - Somerset - Franklin
How is Extended Stay America - Somerset - Franklin rated?
Extended Stay America - Somerset - Franklin has a 3.3 star rating with 1,530 reviews.
When is Extended Stay America - Somerset - Franklin open?
Extended Stay America - Somerset - Franklin is closed now. It will open on Sunday at 12:00 a.m.