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Extended Stay America - South Bend - Mishawaka - North
- Hotels
- Mishawaka, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5305 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Staff! The staff was wonderful! The beds were comfortable. The room had a bit of an unpleasant odor. We were going to a concert and the hotel had coordinated a shuttle, which was wonderful! Overall, the hotel served the purpose we were looking for!
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your comments regarding our convenient location, friendly staff, and comfortable suites. With that said, we are sorry for the inconvenience you had while here. We look forward to welcoming you back soon! Sincerely, Hotel Management
Good location! Clean, staff was pleasant and professional.
Facility needs some work. This unit had a kitchenette. The refrigerator and freezer doors opened away from the kitchen, on the wall side. I took them apart and changed the swing of the door as it should have been. The room needs a paint touch up, and the remote didn't work, so I got a new one from the front desk. Carpet needs cleaned.
Business response:
Lance, thank you for being our guest at Extended Stay America. We are pleased to know you choose to stay with us and had an enjoyable time with us. That said, we appreciate your feedback and regret the incovneince you had while here. We have shared your concerns with our team to see where we can improve. We hope you will come and see us again the next time you are in this area. Sincerely, Hotel Management
Adequate at best. Broken elevator, Front desk personnel recleaned the room during my inspection of the room found stinky areas.
Business response:
Thank you for your feedback. We are pleased to know you had an overall good stay with us. However, we are sorry for the inconvenience you experienced while you were here. We appreciate your review as it will help us to achieve our future guest expectations. Please come and see us again the next time you are in this area. Sincerely, Hotel Management
Bad night Receptionist was short, curt, and almost rude during checking. Asked for kitchen items to be brought to the room but she had to be reminded about them much later at which time I just brought them with me to the room. The hotel was very noisy. First, the same receptionist, another employee, and a visitor were having a very loud conversation in the vicinity of our room. Then a guest somewhere near our room on the second floor turned up the volume on their tv and could be heard shouting and jumping on the floor. Two o... read more
Business response:
Thank you for sharing your review and the details surrounding your recent stay. We appreciate you bringing these issues to our attention. Our team's first priority is making sure that every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. We regret if our staff did not respond to your requests while you were here and apologize for that inconvenience. It was an honor to host your visit, and we hope you will give us another chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - South Bend - Mishawaka - North
How is Extended Stay America - South Bend - Mishawaka - North rated?
Extended Stay America - South Bend - Mishawaka - North has a 4.2 star rating with 1,032 reviews.
When is Extended Stay America - South Bend - Mishawaka - North open?
Extended Stay America - South Bend - Mishawaka - North is open now. It will close tomorrow at 12:00 a.m.