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Extended Stay America - South Bend - Mishawaka - North
- Hotels
- Mishawaka, IN
About this business
Location details
5305 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very clean and well run.
The exterior is nice, as is the lobby area, but the room looked worn and tired - time for a refresh and thorough cleaning. Breakfast was on the go oatmeal packets, granola bars, and packaged muffins.
Business response:
Dear Susan, Thank you for posting a review of your recent stay. We are glad you enjoyed your visit overall; however, we apologize for not meeting every expectation. We appreciate you taking the time to write about your experience, and we hope to accommodate you again in the future.Sincerely,Hotel Management
Property was okay. Could use an ash can by the doors. Need a little extra effort on room cleaning
Business response:
Dear Thomas, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We will discuss your concerns with the appropriate person to ensure these issues are addressed promptly. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
Staff at front desk were very pleasant and welcoming. The property itself was very run down. My toilet had a dirty ring in it and the room was quite old. The carpet and floor were sticky. Just overall would not choose again. Your staff was the bright spot.
Business response:
Dear Kimberly, we are glad you had a great stay, but there are some areas in the room where we missed the marks. Our housekeeping team is working on the same and will ensure the rooms are appropriately checked before assigning them to the guest. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you again on a future stay. Sincerely Hotel Management
Quiet during the day… loud talking and doors slamming all night..
Business response:
Dear Guest, thank you for taking the time to review your stay. We are very disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here. We hope we will have another chance to provide you with the excellent service and accommodations you should have experienced on this visit. Sincerely, Hotel Management
Decent hotel for traveling on a budget. Room looked neat and decently clean. I was really impressed to find out that my room has a mini kitchen inside and we are encouraged to cook our own meals. One thing I found inconvenient though, is the lack of drinking water. The only option was tap water which for me is a no go. It would be nice if they could include some cheap bottles of water for guests.
Business response:
Ernest, thank you for making Extended Stay America a part of your travel plans. We are glad you were pleased with our well-kept accommodations with comfortable beds and that you had a pleasant stay overall. However, we regret not meeting some of your expectations and appreciate you letting us know the things you would change. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. Thank you again for your review. We look forward to your next visit! Sincerel... read more
Frequently asked questions about Extended Stay America - South Bend - Mishawaka - North
How is Extended Stay America - South Bend - Mishawaka - North rated?
Extended Stay America - South Bend - Mishawaka - North has a 3.3 star rating with 1,622 reviews.
When is Extended Stay America - South Bend - Mishawaka - North open?
Extended Stay America - South Bend - Mishawaka - North is open now. It will close tomorrow at 12:00 a.m.