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Extended Stay America - South Bend - Mishawaka - North
- Hotels
- Mishawaka, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5305 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The service was really good. The ladies at the front desk were friendly. I loved the set up of the room. My only issue was when you walked in the room it had a wet dog smell and the bathroom smelled of urine.
Business response:
Melissa, it was a pleasure to have you as our guest at Extended Stay America - South Bend - Mishawaka – North. We are glad you had a comfortable stay and liked our service. That being said, we are sorry for the odor issue you encountered in your room. Your concerns will be shared with the housekeeping team so that we will be more diligent in our efforts. We hope we have the chance to make it up to you at a future date. Sincerely, General Manager
Front desk staff was not very friendly. Everything else was great
Business response:
Teresa, thank you for selecting Extended Stay America - South Bend - Mishawaka – North for your visit. We are pleased you had an overall nice stay and enjoyed being with us. However, we are sorry you didn't experience few of our staff with a welcoming smile. We have addressed your comments with them to ensure they deliver excellent service, all the time. We hope to see you again soon. Sincerely, General Manager
Thankfully I got to talk w/ the manager Had a very friendly person check us in but unfortunately, despite the entire hotel being Non Smoking, i was given a room that had CLEARLY been used by a smoker for awhile... I tried all i could before going to the front desk... the same check in person gave me 2 other rooms to try... also very smelly and a prior smoker... THAT"S when she became frustrated w/ me for asking for other rooms... then she found one and TRIED to charge me more $$ for which i flatly refused (again frustrating ... read more
Business response:
We sincerely apologize for the inconvenience you experienced due to the smoke smell. We have strict policies regarding this, so I appreciate you bringing this to my attention, so we can address it appropriately. We also regret that our front desk associate was not responsive to your needs. I have shared your feedback with my team to prevent anything like this from happening again. On a positive note, I am glad we were able to resolve the issue by offering a room of your choice. We value your feedback and hope the positive as... read more
Great rate, good sleep We got a great value at a great rate through hotels.com. Location was safe, with free parking, and next to conveniences like Starbucks. Quiet area and quiet hotel. We had a small kitchenette in our room with stove, full fridge, and microwave. The AC/fan unit didn't work properly, but we made due and stayed relatively comfortable. Room was clean, beds and pillows were comfortable, shower was hot. Internet and TV was fine. Breakfast on the go literally only means a granola bar and coffee though. All in a... read more
Business response:
Benjamin, thanks so much for the fantastic review of Extended Stay America - South Bend - Mishawaka – North. We are thrilled to read that you felt we provide a great value for the price paid and appreciate you letting us know how much you enjoyed the comfort of your well-appointed room and the location of our hotel. Reviews such as yours mean a lot! Thanks again, we look forward to welcoming you back. Sincerely, General Manager
OK stay We had booked a queen room - arrived 20 minutes after making reservation and were told they only had double/double available. Not what we wanted, but needed to sleep. Water pressure was not that great and it did take quite a while for water to heat up.
Business response:
It was a pleasure to have you as our guest at Extended Stay America - South Bend - Mishawaka - North. We are glad you had an overall pleasant stay. That being said, we are sorry about the problem with your reservation and the plumbing issue you had with your room. We regret the inconvenience it caused. I will share your concern with the maintenance team in an effort to improve our facilities. We hope to see you again. Sincerely, General Manager
Good hotel, might be too dog-friendly The hotel is in good condition. Staff was very friendly. Walls, furniture, bathroom and kitchen fixtures in the room were in very good condition. Beds and desk chairs were comfortable. Would have preferred I did not have to request kitchen utensils, but that was OK. On-site laundry was in working order. Everything worked as expected. Only problem was that my room had a musty smell, kind of like a wet dog. Also, it was weird that there was an RV trailer parked outside in the main driveway... read more
Business response:
Thank you for being our guest. We are glad our service and well-maintained facilities met your expectations. However, we apologize for the smell in your room. Your concern will be shared with the Housekeeping team to revisit our deep cleaning program as we strive to deliver the best and cleanest environment for our guests. We appreciate your feedback and hope to have the opportunity to serve you again. Sincerely, General Manager
Nice place to spend the night Nice place
Business response:
Monty, thank you for sharing your kind review of our hotel. We're pleased you stayed at Extended Stay America - South Bend - Mishawaka - North and even more pleased that you were completely satisfied. It was our pleasure hosting you, and we look forward to having you as our guest again in the future! Sincerely, General Manager
decent and affordable Super clean and affordable. You will definitely love this hotel and its prices. The breakfast is a total joke however. Just mini muffins and coffee
Business response:
Jean, thank you for posting your kind remarks about our hotel, Extended Stay America - South Bend - Mishawaka - North. It is wonderful to read you not only enjoyed our well-kept property and convenient location, but also found us to be a great value. We also appreciate your observation regarding our breakfast offerings and have taken a note of it. We hope you will choose us again in the future! Sincerely, General Manager
Business response:
Thank you for taking the time to share your nice rating about our hotel. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America - South Bend - Mishawaka - North will be your first choice every time you visit our area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - South Bend - Mishawaka - North
How is Extended Stay America - South Bend - Mishawaka - North rated?
Extended Stay America - South Bend - Mishawaka - North has a 4.2 star rating with 1,032 reviews.
When is Extended Stay America - South Bend - Mishawaka - North open?
Extended Stay America - South Bend - Mishawaka - North is open now. It will close tomorrow at 12:00 a.m.