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Extended Stay America - South Bend - Mishawaka - North
- Hotels
- Mishawaka, IN
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5305 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Dave, thank you for being our guest at Extended Stay America - South Bend - Mishawaka - North. We appreciate the time you've taken to share your nice rating. Please come and see us again the next time you head our way. Sincerely, General Manager
Business response:
Daniel, thank you for choosing us. It’s a pleasure knowing you enjoyed being with us. We hope to welcome you back soon at Extended Stay America - South Bend - Mishawaka – North. Sincerely, General Manager
Upon checking in, there was a strong smell of weed in the room. I reported it to the front desk so they wouldn't think it was coming from us, and was promptly moved to another room. Unfortunately, the new room appeared to not have been properly cleaned (towels on the bathroom floor, bed not made), so we decided to stay with our original room. Besides the smell (which was a result of other occupants), my Stay was excellent; staff responded to concerns and request promptly and efficiently. A report was made regarding the smell... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Business response:
Linda, thank you for staying at Extended Stay America - South Bend - Mishawaka - North. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Mishawka The first person I dealt with behind the desk seemed to not realize her job included customer service/friendliness. I was disappointed that there was not any ice available except ice trays in your freezer. I was not there long enough to freeze my own ice. And I was also disappointed that there was not a coffee maker in the room. The room was comfortable and clean
Business response:
Thank you for taking the time to share your feedback. Although you liked your clean, comfortable room, I am sorry for the inconvenience you experienced while here. I have shared your feedback with my front desk team to ensure happy guests is our number one priority. Please consider us again the next time you are in this area. Sincerely, General Manager
An OK Stay We went to South Bend Indiana for the AYOP Twirling Competition Nationals. We were allowed to check in an hour early which was good news after a 20 hour drive. Then the not so good news was when we were told that there would be no cleaning service during our stay and if we wanted daily cleaning service we would have to pay extra. Our supplies for the stay would be available at the front desk whenever we needed them. When we got to our room it was clean and stocked but the trash cans were still full of trash. I gue... read more
Business response:
Roger, thank you for being our guest while here for a tournament. Although you were overall satisfied with your stay, we apologize for falling short of your expectations. To provide a more home-like experience for our guests, we provide housekeeping services on a weekly basis, however, these services are always available upon request for a nominal fee. The dishes for use in the guest suite are kept at the front desk to ensure cleanliness. Our hotel is designed for guests staying a week or more at a time, so we certainly unde... read more
Meh The a/c on the room was terribly noisy, evertime it came on it rattled the whole time it was cooling. The breal fast should be described as grab and go not continental. Bed was comfortable. Hotel and room were very clean.
Business response:
Thank you for sharing your feedback, we appreciate your comments. Our maintenance team is available to make any necessary repairs when made aware so our guests can enjoy their stay. We are pleased to know your suite was clean and comfortable. We never want to mislead our guests; the various websites do not have a category for complimentary grab and go breakfast. However, we do offer our version of continental breakfast so we apologize it was not to your expectations which caused disappointment. Our guests which do not have b... read more
Comfortable, safe, clean.
Business response:
Thank you for staying at Extended Stay America - South Bend - Mishawaka - North. We are so happy you had a great visit and everything was to your satisfaction. We appreciate your business and look forward to seeing you again. Sincerely, General Manager
Quick stay for med appointment Nice hotel, clean, and comfortable. When checking in, I stood back as the young lady at the front desk was with a male customer. She cheerfully explained about dishes, internet, breakfast, and room location. As he left, I stepped up and was asked for my ID and credit card and told I could look on the back of my room key card for internet directions. I had to ask about room location and breakfast. I later went back down to ask for dishes and internet access as she never answered the phone. The n... read more
Business response:
Thank you for being our guest. Our number one priority is to make sure you receive outstanding hospitality, so we are sorry we fell short during your stay. We are working with our team to make sure we are more consistent in our service levels. We hope you will consider a return visit so we can make it up to you. Sincerely, General Manager
Frequently asked questions about Extended Stay America - South Bend - Mishawaka - North
How is Extended Stay America - South Bend - Mishawaka - North rated?
Extended Stay America - South Bend - Mishawaka - North has a 4.2 star rating with 1,032 reviews.
When is Extended Stay America - South Bend - Mishawaka - North open?
Extended Stay America - South Bend - Mishawaka - North is open now. It will close tomorrow at 12:00 a.m.