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Extended Stay America - South Bend - Mishawaka - North
- Hotels
- Mishawaka, IN
About this business
Location details
5305 N. Main St., Mishawaka, IN, 46545, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had booked a non-smoking room and when I checked in I was sent to a smoking bedroom. Had to go back to the lobby and change it (after having to listen "I will give you someone else's reserved room to stay at". I did not know, but this kind of hotel does not provide room service in terms of tidying it up everyday.
Business response:
Thank you for sharing your experience at our hotel. We are pleased you had an overall nice stay. However, we are sorry for the inconvenience caused and regret the same. We apologize if our housekeeping services were not shared with you at check-in. While this service is designed for long-term guests, and we are happy to offer this service to you at a minimal fee. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Hotel "honesto": fornece o que promete Eu considerei o hotel bem "honesto", fornece o que promete. Eh limpo, organizado e o pessoal de atendimento foi muito simpatico. Inclusive nem solicitaram o deposito que esta nas clausulas contratuais.
Business response:
Thanks for the wonderful comments. We are thrilled to know all went great during your stay and that you were satisfied with our service and facilities. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager
Pretty good! I liked having a little kitchen in my room even though I didn't end up using it! Made me feel like I had bought a more expensive room! My bed was big and comfortable. It was a peaceful place, quiet, and I didn't come across any obnoxious neighbors. The staff was wonderful to me. I missed breakfast but the young man at the desk ran off to get me a muffin anyways. The young lady there the previous day was also very kind and pleasant.
Business response:
Lisa, thank you for being our guest and taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We look forward to welcoming you back soon. Sincerely, General Manager
It's an OK place. Nothing special. Lots of noise between floors. Parking lot was being redone and wasn't an issue until 6 am when they started working on it. Not easy to sleep when construction is going on in the parking lot.
Business response:
Rob, thank you your feedback. We are glad you had an overall pleasant visit, but I apologize for the noise issues you experienced due to our ongoing renovations which inconvenienced you. Everything we do is aimed at providing you with a better experience. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, General Manager
Good value for the money Good location not far from I-80, Walmart, and Sam's Club, although this particular Sam's did not have a gas station. Room was clean and quiet, but kitchenette was devoid of any utensils or dishes of any kind. Front desk was able to give me a knife, fork, spoon, and small cereal bowl. Since I have stayed more than a month at another ESA a few years ago, I had specifically reserved this place so I would have the ability to eat in it. The absence of dishes was a disappointment. One of the windows wouldn... read more
Business response:
Thank you for staying with our brand once again and sharing your comments. It is good to know that you liked our affordable rates and convenient location. However, we are sorry for your disappointment with our hotel policies and regret the inconvenience it caused. We do our best to share all of the information about our hotel and amenities with each and every guest, but we can always improve and we will do just that. We look forward to serving you better in the future. Sincerely, General Manager
gREAT Clean room, helpful staff and good WI FI connection. I recommend this hotel to anyone lookin for these qualities.
Business response:
Bill, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We appreciate you recommending us. Please visit with us again the next time you are in the area. Sincerely, General Manager
Business response:
Keith, thank you for staying at Extended Stay America. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
close to the toll road and attractions on the first leg of a vacation. the location was great for our needs. the staff was very helpful and the room and other amenities were very good
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon! Sincerely, General Manager
Decent place to stay close to Notre Dame Hotel is clean, quiet and in good repair. Bedding is below average - other hotels in this price range have nicer sheets, comforters, towels, etc. No hair dryer in the room, and toiletries are also minimal. Room is not made up every day. Breakfast is far below average: instant oatmeal, packaged muffins and granola bars. That's it. Great coffee though. Very convenient to Notre Dame, and in an area with lots of shopping and chain restaurant. This is the second time we have stayed here wh... read more
Business response:
Francis, thank you for your stay with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. We value your business and hope to welcome you back soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - South Bend - Mishawaka - North
How is Extended Stay America - South Bend - Mishawaka - North rated?
Extended Stay America - South Bend - Mishawaka - North has a 3.3 star rating with 1,648 reviews.
When is Extended Stay America - South Bend - Mishawaka - North open?
Extended Stay America - South Bend - Mishawaka - North is open now. It will close tomorrow at 12:00 a.m.