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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean. We didnt have any issues will stay again
Business response:
Dear Guest, We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. We love to hear when a guest has had a wonderful night's sleep! Our housekeeping team does a great job in caring for our suites, so we will enjoy sharing your kind remarks with them. Thank you for allowing us to host your visit, and we hope to provide you with another great stay soon. Sincerely, Hotel Management
The room was very clean and comfortable for me. The heat was great because it was chilly, lol. I didn't use it but I love the idea of having the room with the kitchenette.
Amenities
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are delighted to know that you enjoyed our amenities and had a pleasant experience during your stay at Extended Stay America. Our team works hard to ensure every guest feels comfortable and well taken care of, and your kind words truly motivate us. We constantly strive to improve our services and provide a memorable stay experience to all our guests. We look forward to welcoming you again and offering you another enjoyable stay in the near future. Sincerely... read more
It was fine The front desk man when I got there was lovely, he was the sweetest older man. The only problems I had was the room keys never worked like at all even when they weren’t by electronics. Then I got locked out of my room at 1 am because the key cards wouldn’t work again. Having no night attendant is fine if the key cards would actually work though, it was a pain to call someone then they had to page the people to come down from another floor which she was fast and really nice thankfully. The whole hotel needs an upd... read more
Business response:
Dear Victoria, Thank you for taking the time to share such a thoughtful review of your stay. We are delighted to hear your kind words about our front desk staff and are glad they provided you with a warm welcome during your visit. We regret the inconvenience you faced with the room keys, air conditioner noise, and the overall need for updates in the property. Please know that your feedback is invaluable and will be used to guide improvements in comfort and guest experience. We truly appreciate your loyalty and look forward t... read more
Suite was good and clean but there was a very strong smell like a new paint and it was was going in our lungs even I couldn’t sleep whole night that smell was in the whole suite even in the blankets, bed pillows it was everywhere in the air .
It was nice! The cleaning could have been a little better but it was good!
Lisa and Orlando my two favorite people EVER!!I’ll always come back in the future just to simply say Thank you 😊 Sabrina and Mary Moore!! Thank you for a good experience during our month staying
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 3.7 star rating with 1,923 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.