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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place Friendly staff
Too expensive Price was a little overrated for the type of room we had. I have had better for 1/2 the price.
Mid West 2016 This hotel was perfect for what I needed. It had great access to the local.highways around St. Louis and the staff was on point. All of the women had fresh positive attitudes and impeccable customer service skills. I would stay there again!
Business response:
Thank you for taking the time to write a review of your stay. I am pleased to see our staff provided you with excellent customer service. It is also great to hear guests notice our convenient location to other areas in the city. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
I want to compliment Lillie at the reception desk. She was very helpful, efficient and accommodating.
Good basic hotel but poor service Poor service - long wait to check in , tjhen further wait to get cooking utensils etc But only because one hotel staff was available for multiple duties. Poor girl!
Business response:
I appreciate you taking the time to write a review of your experience with us. Please know that we are sincerely sorry for the delay you experienced at check-in. In response to your feedback, I am reviewing our staffing levels to ensure that your experience is not repeated. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Okay hotel, not the cleanest There was a 20 minute wait to check in but the staff was very polite. Once we got to the room there was a huge water stain on the counter top and feces in the toilet which was very off putting as you can imagine. Later in the night we discovered a brown substance on the comforter. Better hotels in the area for the same price.
THE STAY WAS GOOD BUT THE ROOM HAD A WEIRD SMELL TO IT, NOT SURE WHAT IT WAS THOUGH.
Business response:
Thank you so much for sharing your experience with us. We appreciate you letting us know about the cleanliness issues you experienced. We are sorry for this issue, but are happy to read that we provided you with an enjoyable stay overall. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.3 star rating with 1,348 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.