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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
OK in a pinch We were lucky to get a room for this trip as most places were sold out. The room was fairly clean, but smelled like smoke even though it was billed as a smoke free room. With the crowded conditions we did not think a room change would work so we just slept there and spent 100% of our free time in other places.
Business response:
Heidi, thank you for taking the time to share your feedback. We are pleased you were overall satisfied with your stay and that you liked our courteous associate. That being said, I regret the inconvenience experienced due to smoke smell and have shared your concern with my housekeeping team to ensure a review of our processes. We hope you will choose us again the next time you are in this area. Sincerely, General Manager
Business response:
Thank you for sharing your kind rating of Extended Stay America - St. Louis - Westport - Central. It was our pleasure hosting you, and we hope to be your first choice every time you visit our area. Sincerely, General Manager
Business response:
Timothy, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - St. Louis - Westport - Central. Sincerely, General Manager
Business response:
Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Business response:
Monica, thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Sandra, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - St. Louis - Westport - Central. Sincerely, General Manager
Business response:
Matthew, thank you for staying at Extended Stay America - St. Louis - Westport - Central. We are glad to know we were able to impress you with our service and facilities. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Thank you for staying with us and taking the time to post your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
The 5 best hotels in st louis I couldnt be any more happier with my stay. The room was great and the service very professional.
Business response:
Nicholas, thank you for being our guest and for taking the time to review your experience at Extended Stay America - St. Louis - Westport - Central. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 4.3 star rating with 1,348 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.