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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Complimentary Breakfast I was expecting a little better option for breakfast. Something as simple as cereal, fruit, toast, milk or juice would have been nice for the kids... Only offered muffins, oatmeal, coffee. Service was great, nice and friendly staff.
Business response:
Kristy, thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that you liked our courteous service. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Business response:
Jennie, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Mary, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
One night stay We stayed here after a night out on Westport. Stay was great size of room and price all great. Only major complain would be the pillows horrible hard as rocks.
Business response:
Lori, thank you for choosing Extended Stay America for your overnight stay. We are glad to read you liked our affordable rates and your spacious room. We value your feedback as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Felt room was not cleaned Tub had hair in it. Shower had dirty towel in it. Someone else house shoe under the bed.
Business response:
Keke, thank you for your review. We apologize for the less than the spotless condition of your guest room and for the housekeeping service issues you experienced. Rest assured steps have already been taken to address and correct our performance. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Não me hospedaria novamente Café da manhã só com barras de cereal e café. Quarto limpo mas com mobília e acabamento bem ultrapassados.
Business response:
Paulo, thanks for being our guest. We are pleased to read you had a comfortable stay with us and found our service along with all of our facilities up to your satisfaction. However, we apologize for the inconvenience you had in your room. It was a pleasure having you as our guest, and we hope to see you both again soon at Extended Stay America. Sincerely, Hotel Management
Patricia was excellent she was wonderful made sure I had everything I needed
Business response:
We appreciate the outstanding review! We are delighted to know you had an enjoyable stay. Thanks so much for acknowledging the excellent service you received from Patricia. We will be sure to share your compliments with her. Thanks again from all of us at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Great place! I was in town for my Grandma’s surgery. Great hotel, awesome staff and Lily at the front desk was amazing. Definitely will stay again.
Business response:
Shane, we appreciate the review of your stay at Extended Stay America during your loved one's medical procedure. We are delighted to know you had a comfortable time with us and that you were impressed with our courteous service. We will be sure to share your compliments with the entire team, especially Lily. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Clean and big room no pool Clean room and staff was nice smelled like pot in hallway.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 3.7 star rating with 1,963 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.