Extended Stay America - St. Louis - Westport - Central

Ray 

on Expedia

11 years ago

Hotel needs to be remodeled When I came in to check in, I waited over 10 minutes for the attendant to come to the front desk. She was not firendly at all. She did not apologize and say sorry for the wait, did not smile. She didnt seem like she wanted to be there. There is no air conditioning in the elevators. The placed smelled like smoke. When we went to our room it was clean, but the bath tub looked dirty. The fixtures were outdated. The shower curtain needed to be changed. When you flushed the toilet it made this loud noi... read more

Helen 

on Expedia

11 years ago

St. Louis Getaway The staff at this hotel was fabulous. They were very friendly and would go out of the way to be helpful. The issues were with the rooms themselves. Very serious maintenance issue: broken legs on beds, broken burners on chairs, ripped chairs, cabinet hinges breaking, sink drains broken. If these things would get looked at, the place would be great. The lobby looked wonderful. It must have just been done. The rooms need to kept up a bit more. The location was great and in a nice neighborhood. Hotel could use ... read more

Chris 

on Expedia

11 years ago

Nice and roomy The room features and staff were excellent, but when we arrived the toilet was not cleaned, after getting that taken care of the rest of the stay went well. 

April 

on Expedia

11 years ago

The room wasn't ready when I arrived I helped finish the room. 

Anonymous 

on Expedia

11 years ago

It works It was a decent stay. Not the best but for the price it was good. 

Anonymous 

on Expedia

11 years ago

Good enough For the price this place is good enough. 

Bren 

on Expedia

11 years ago

Met our needs Since the rooms has a sink, full-size refrigerator, stovetop, utensils, plates, etc., it would have been nice to have dishwashing detergent and paper towels for the kitchen area. The best of all was the front office and housekeeping staff. I left my extra Coach purse in the room after I checked out. The called me continuously until I finally returned their call. I picked it up and all is fine. 

Anonymous 

on Expedia

11 years ago

Nice I loved it. The staff was very friendly and it was clean.