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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Randy, hanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Room expectations Our rooms did not have the most up to date amenities. Furniture was a little out of style, heater had a smell coming from it, the room had a foul odor that we complained about. The staff did spray frebreeze to get rid of the smell and opened the window. It helped. The bathroom toilet seat was loose and the floor had not been swept clean. There was also no dishes or glasses in the room. Also, the continental breakfast sucked. Most hotels continental breakfast consist of coffee, juices, fruit, cereal, danishe... read more
Business response:
Gio, thanks for being our guest. Although you liked our convenient location, we sincerely apologize you had so many difficulties while being here and regret the inconvenience caused to you. Your feedback is important to us, so it has been shared with appropriate individuals in an effort to improve our service and facilities moving forward. Please give us another opportunity, so that we can provide you with a better experience on a future date. Sincerely, Hotel Management
Business response:
Thanks for the perfect rating. It's great to know you had an awesome time at Extended Stay America. We hope to see you soon. Sincerely, Hotel Management
Business response:
Clarence, thank you for your generous five-star rating of Extended Stay America. We are glad to read you had an excellent stay and that you loved everything we offer. It was a pleasure having you as our guest, and we look forward to having another opportunity to welcoming you again on your next visit. Sincerely, Hotel Management
Business response:
Jia, thank you for your nice rating. We are glad you had a great stay and enjoyed all that we offer at our hotel. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
Business response:
Brandon, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your visit. We are glad to see you had an overall good stay, but we are sorry for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, Hotel Management
Nice Hotel No problem for late night check in. Staff are friendly. Breakfast is just hot coffee, but all is nice.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and had a nice time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Bad hotrl No towels dirty dishes need i say more jjjkdjrjjrjrkrkkrkrkrkrkkrkrkfkfkrk
Business response:
Thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. We have shared your feedback with our team in an effort to improve our service and facilities moving forward. We hope you will give us a chance to welcome you back and experience our hotel the way it should have been during your visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 3.7 star rating with 1,963 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.