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Extended Stay America - St. Louis - Westport - Central
- Other
- St. Louis, MO
About this business
Location details
12161 Lackland Rd., St. Louis, MO, 63146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk person was excellent. Very courteous and helpful
Business response:
Dear Charles, It is lovely to read your review of your recent stay at Extended Stay America. We aim to provide our guests with exceptional service, so we are thrilled we succeeded during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality.Thank you for being our guest, and we look forward to your next stay!Sincerely,Hotel Management
Great place
The mattress was worn out, the room never cooled. The AC turned on for about 3 to 5 minutes, it was comfortable cool. Then turn off. It would turn back on with minutes because the room was warm. Temperature was set at 65°
Business response:
Dear Robert,We’re sorry about the issues you encountered with the mattress and air conditioning during your stay. It’s disappointing that your comfort was affected, especially when you expected a cool and restful environment. We will address these concerns with our maintenance team to ensure all rooms meet our standards for comfort and quality. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again.Sincerely,Hotel Management
It was a decent room at the right price.
Business response:
Dear Jeremy, Thank you for your feedback! We are delighted to hear that you found your room to be of good value at Extended Stay America. We appreciate your kind words and look forward to welcoming you back for another pleasant stay!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - St. Louis - Westport - Central
How is Extended Stay America - St. Louis - Westport - Central rated?
Extended Stay America - St. Louis - Westport - Central has a 3.7 star rating with 1,931 reviews.
When is Extended Stay America - St. Louis - Westport - Central open?
Extended Stay America - St. Louis - Westport - Central is open now. It will close tomorrow at 12:00 a.m.