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Extended Stay America - St. Paul - Woodbury
- Hotels
- Woodbury, MN
About this business
Location details
975 Weir Drive, Woodbury, MN, 55125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for such a wonderful rating, Brian! We are overjoyed to learn that experienced such a pleasant stay during your time with us! Please come back to see the next time your travels bring you this way!
Staff were friendly and curteous. Can hear the neighbors. But eventually people settled down and it was a quiet night.
Business response:
Thank you for reviewing our hotel. We love hearing that you had a great stay but sorry to hear about your experience with disruptive noise levels and we apologize for the inconvenience. We hope you’ll stay with us again the next time you are in the area for a more peaceful visit.
Like the room big and roomy
Business response:
We are so glad our accommodations met your needs so beautifully during this stay, Nancy. We are pleased it was a wonderful 'Simple. Done Better.' experience for you and we very much appreciate the recommendation. Thank you!
Great room, But after so long they need to change bedding in rooms
Business response:
Thank you for the thoughtful review, Nancy. We're so glad to hear from you and hope you had an overall pleasant stay. We will indeed take care of those issues you mentioned. Thanks again.
Front desk isnt all night so sucked when locled mysrkd oyt of room
Business response:
We're sorry to hear about your difficulty reaching the Front Desk. We understand that most hotels provide guests with a 24-hour front desk, which is why you were disappointed to see the front desk was closed when you needed us. WoodSpring Suites is a value focused hotel specializing in extended stays and therefore many of our guests stay with us for longer periods of time than the average guest at other hotels. Because of this, we have set hours for our front desk as well as limited amenities. We are sorry that you did not e... read more
Eh. Eh. Side door wouldn't close all the way so random people can just walk into the building. Felt unsafe. Not much in the hotel. They only provide a bar soap no additional shampoo or conditioner. Didnt see any extra toilet paper laying around. Floors are wood so it felt dirty. The glass doors in the shower needs to be clean, left all that residue on there. (Gross). Hot water will run out pretty fast. People at the front desk wore whatever and looked unprofessional.
Business response:
I'm sorry to hear that you were not satisfied with the cleanliness of your room and that you weren’t expecting the amenity options. One package includes linen exchange, another provides more frequent housekeeping, etc. By allowing guests to choose and only pay for the amenities they desire, we are able to keep our rates affordable. We are so sorry that was not what you expected and was an inconvenience during your stay. Best wishes in all your future travels.
Floors a bit dirty. Was short on TP.
Business response:
Thank you so much for letting us know about your stay, Joel. This is not at all what we are known for and I'm so sorry for your disappointing stay. We hope you'll come back for a more typical fresh, clean stay with us.
Good
Business response:
Thank you for taking the time to review your stay, Teng. Nothing makes us happier than to see that you enjoyed such a wonderful time at our hotel! We hope to see you again soon!
Business response:
We are glad our accommodations met your needs during this stay, Osvaldo. Thank you for the good rating.
Frequently asked questions about Extended Stay America - St. Paul - Woodbury
How is Extended Stay America - St. Paul - Woodbury rated?
Extended Stay America - St. Paul - Woodbury has a 2.9 star rating with 953 reviews.
When is Extended Stay America - St. Paul - Woodbury open?
Extended Stay America - St. Paul - Woodbury is open now. It will close tomorrow at 12:00 a.m.